Outside of work, I enjoy activities that reflect my organised and people-focused nature I have a strong interest in community-based initiatives and enjoy supporting local events and projects that bring people together This has helped me d
Anna Wilcock
Warrington,Cheshire
Summary
A conscientious and hardworking individual, with excellent communication and interpersonal skills, conversing comfortably at all levels. Accustomed to dealing with the general public, believing in offering high-quality customer service and care. A competitive self-starter, capable of influencing people and possessing the ability to make decisions. Readily adapts to changing situations with the ability to prioritise the workload effectively.
Overview
10
10
years of professional experience
Work History
Door Supervisor
Warrington Security Services
Warrington
05.2019 - Current
- I have obtained my Level 2 Award for working as a Door Supervisor within the Private Security Industry.
Sales Advisor
Whittaker's Schoolwear
St Helens
11.2018 - Current
- My main priorities involve serving customers, replenishing stock and using the till to complete the experience of the customer. One of my main goals is to give the customer the best service so that they want to return.
- Working at Whittaker's Schoolwear, no day is the same. It is a very hands-on job which requires a lot of patience to multitask and give customers the best possible experience whilst in store.
Sales Assistant
Superdrug
Warrington
04.2016 - 10.2018
- My responsibilities included stacking shelves, serving customers on the till, helping customers to find the necessary products they needed, stock checks, working on the makeup counter advising customers and generally just being involved in giving the best service possible to each individual.
- Working for such a big reputable company such as Superdrug was such a good learning curve in my life. I gained even more knowledge and experience with customers and other members of staff who worked there.
Education
GCSE - English, Mathematics, Science, Religious Education, History, Art, Spanish
St Gregory's Catholic High School
Warrington06.2016
A Level - BTEC Public Services
Priestley College
Warrington05.2018
Degree in Professional Policing -
University of Chester
Warrington03.2026
BTEC Travel and Tourism -
OCR Health and Social Care -
Skills
- Microsoft Word
- Time Management
- Communication
- Multitasking
- Customer service
- Conflict resolution
- Communication skills
- Attention to detail
- Problem solving
- Security Industry Authority (SIA) licensed
- Punctuality and reliability
Hobbies and Interests
- Reading
- Socialising
- Travelling
- Walking
- Shopping
References
Personal Reference - Alice Houghton (Former Colleague) alicehoughton8@gmail.com
Professional Reference - Charlene Crossley (University of Chester) c.crossley@chester.ac.uk
Interests
Timeline
Door Supervisor
Warrington Security Services
05.2019 - Current
Sales Advisor
Whittaker's Schoolwear
11.2018 - Current
Sales Assistant
Superdrug
04.2016 - 10.2018
GCSE - English, Mathematics, Science, Religious Education, History, Art, Spanish
St Gregory's Catholic High School
A Level - BTEC Public Services
Priestley College
Degree in Professional Policing -
University of Chester