Summary
Overview
Work history
Education
Skills
References
Certification
Timeline
Generic

Anna Taylor

Bristol

Summary

Expert in interpreting human behaviour and converting insights into actionable strategies, demonstrating a successful history in strategic thinking and problem framing across various sectors such as legal, logistics, humanitarian, and corporate environments.

Overview

23
23
years of professional experience
1
1
Certification

Work history

Senior Change Manager

Burges Salmon LLP
Bristol
05.2019 - 12.2025
  • Lead the change management team within the Transformation & Projects department
  • Responsible for developing and executing change strategies to support organisational growth and efficiency.
  • Examples: Generative AI programme; workplace strategy programme; new Client Matter Inception system; Refresh of core IT applications; Operations department strategy development and roll-out.

Brexit Programme Manager, UKI

DHL Supply Chain
07.2018 - 05.2019
  • Managed DHL Supply Chain's Brexit response programme, prioritising risk analysis and response mobilisation to protect customer supply chains.
  • Established a control room for overseeing UK-EU border crossings, ensuring continuity for major clients.
  • Liaised with government and industry bodies to deliver critical updates to senior leaders and customers.

Project Manager

DHL Supply Chain
03.2007 - 07.2018
  • Delivered diverse business change projects for clients including Marks & Spencer and British Airways.
  • Implemented new logistics services, encompassing warehouse design and staff restructures.
  • Re-modeled supply chains, transport networks, and processes to optimise logistics.
  • Transformed business culture to align with strategic objectives.
  • Oversaw systems implementations, including warehouse management systems and user testing.

Consultant (Secondment)

UNICEF
New York/ Nairobi
09.2006 - 03.2007

Delivered project management expertise to cultivate partnerships between UNICEF and private sector companies.

  • Collaborated with Unilever on Latin American infant nutrition initiative.
  • Executed fundraising campaign in partnership with Procter & Gamble.

Managed logistics during flood and Somalian refugee crisis in Kenya, ensuring swift emergency response operations.

Project Manager

DHL Global Forwarding
Heathrow
03.2003 - 03.2007
  • Successfully managed multiple supply-chain projects for clients including GlaxoSmithKline, Motorola, MoD, Ford, and Messier Dowty.

Education

Bachelor’s Degree - Combined Science (Psychology)

University of Leicester
09/1993 - 07/1996

Secondary Education -

Colston's Girls' School
Bristol
09/1986 - 07/1993

Skills

  • Strategic Transformation & Change Management
  • Deep insight into human behaviour and change psychology
  • De-coding human behaviour and translating into practical applications
  • Strategic Thinking & Problem Framing
  • Cross-sector breadth (legal, logistics, humanitarian, corporate)
  • Leadership coaching
  • Senior Stakeholder Engagement & Communication
  • Programme and Project Delivery

References

Available upon request.

Certification

PROSCI Certified Practitioner

Member of the Association for Project Management

Coaching Professional Level 5 (Distinction)

EMCC accredited professional coach

Business in the Community (BITC) Job Coach


Timeline

Senior Change Manager

Burges Salmon LLP
05.2019 - 12.2025

Brexit Programme Manager, UKI

DHL Supply Chain
07.2018 - 05.2019

Project Manager

DHL Supply Chain
03.2007 - 07.2018

Consultant (Secondment)

UNICEF
09.2006 - 03.2007

Project Manager

DHL Global Forwarding
03.2003 - 03.2007

Bachelor’s Degree - Combined Science (Psychology)

University of Leicester
09/1993 - 07/1996

Secondary Education -

Colston's Girls' School
09/1986 - 07/1993
Anna Taylor