Anna Staines

• Maintained a consistent record of arriving on-time for shifts; wearing appropriate uniform/clothing.

• Supervised various swim sessions of varying activity and numbers of up to 30 people. Provided the necessary equipment and knowledge for the safety and enjoyment of the swimmers.

• Dealt with a wide range of age-groups in and out of the water, providing early stage swim teaching and offering polite and friendly guidance to people when approached.

• Regularly checking the cleanliness and safety both within the pool and around the sports centre, through secure knowledge of both location and function of equipment.

• Attended monthly staff training sessions to maintain and practise minimising health and safety hazards, as well as a high standard of service.

• Handled challenging behaviour and misuse of pool facilities with clear communication.

Assisted in helping run kids activities. Including sports, arts and crafts and cooking.

Provided a safe space for the children to ask questions, express themselves freely and enjoy each activity.

Organised groups and ensured each activity began on time and ran smoothly.