Anna Smith

•Managed high pressure, end to end business travel for employees, SVPs, candidates, and relocating staff, including flights, accommodation, transport, visas, insurance, and group bookings.

• Delivered daily support for travel-related queries, managing high volume of emails and calls from employees and suppliers to ensure timely resolutions.

•Organised corporate and team events, coordinating logistics, suppliers, and schedules

• Facilitated price negotiations with major travel suppliers (AMEX Global Business Travel, hotels, transport providers) and represented the company at industry trade shows to strengthen supplier relationships.

•SharePoint SME amp; Super User — self taught, designed and built the company’s Travel webpages from scratch, and maintained all content.

• Reviewed financial invoicing for travel-related expenses, ensuring accuracy and consistency across all billing to maintain budget integrity.

• Worked in the Supply Chain department during COVID, producing detailed Excel reports to support operational continuity.

• Liaised with partners in China and Western Europe for daily coordination.
• Completed English-to-Russian and Russian-to-English written and verbal translations.
• Managed diaries for the manager, PA, director, and managing director schedules.
• Processed incoming emails, faxes, and post for invoice correspondence.
• Interviewed and recruited new staff within HR responsibilities.
• Conducted background research and presented findings to senior stakeholders.
• Prepared briefing documents, reports, and administrative translations for meetings.
• Prepared the manager for meetings and exhibitions with Russian language support.
• Arranged travel visas and accommodation for business trips and visits.
• Travelled with the manager to take notes and dictate meeting records.
• Supported presentations and business trips abroad with on-site assistance.