Anna Pugliese

• Drove cloud adoption and revenue growth across accounts through consultative selling, strategic planning, and client relationship management.
• Matched customer needs with tailored IaaS/PaaS solutions from a leading hyperscaler, delivering value-focused presentations and demos.
• Collaborated with technical teams to design secure, scalable cloud architectures and supported the full sales cycle from proposal to post-sales.
• Managed pricing negotiations, pipeline tracking, and CRM-based reporting to ensure accurate forecasting and alignment with business goals.
• Strengthened expertise in core cloud technologies, including compute, storage, networking, databases, containers, developer services, AI infrastructure and AI services

• Managed business-critical incident, coordinating technical teams to remediate issues promptly and minimize business impact, ensuring service restoration within SLA targets.
• Post-mortem Analysis, contributing to the identification of root causes, accountability, and follow-up actions to prevent recurrence.
• Defined and monitored problem records, driving structured analysis and continuous improvement initiatives based on incident trends and lessons learned, aligned with ITIL best practices.

Inventia is an Independent Software Vendor (ISV) founded in Milan in 2012 and owner of an Artifical Intelligence product, today part of Crif, a global company specializing in credit bureau and business information, outsourcing and credit solutions.

• Full AI product lifecycle management, including negotiation, planning, risk control, and release coordination across multiple industries.
• Post-production support provisioning and issue resolution, driving stability and continuous improvement.
• Sales reports and performed statistical analysis production to inform strategic decisions.
• Coaching and technical training leading, enhancing AI product knowledge across teams.
• Strong technical expertise building in AI, enterprise software, system architecture (on-prem and cloud), API integration, etc. due to collaborating closely with development and engineering teams.

Role: PMO – IT Infrastructure Projects
Client: Leading Italian Credit Institution
Period: January 2019 – April 2019

• Provided PMO support to middle management across several infrastructure projects, including Storage Refresh, OS Upgrade, IT Operations Automation, Virtual Desktop Infrastructure (VDI) adoption, and workspace/network performance enhancements.
• Contributed to the evaluation of enterprise solutions, ensuring alignment with technical and business requirements.
• Supported project planning, coordination, and progress monitoring, maintaining focus on timely delivery and operational efficiency.

Role: PMO – Cloud Migration Program
Client: Leading Italian and European Credit Group

Period: October 2017 – December 2018

• Collaborated with Program Managers and Architects to support the execution of a large-scale Cloud Migration Program, ensuring key milestones were met on schedule.
• Assisted Application Owners and Technical Experts with cloud infrastructure deployment, emphasizing security compliance and network rule configurations.
• Managed core governance activities, including planning, risk and issue tracking, and RAID log maintenance to support decision-making and program transparency.