Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Utility warehouse partner
Utility warehouse
London
02.2023 - Current
Discussed with customer a way to help save on household bills with saving time and money on one easy bill as a partner I give appropriate advice and support on an appointment while promoting the brand.
Floristry Shop Manager
Sole trader
Buckingham, Buckinghamshire
06.2006 - 07.2022
Analysed sales to identify top-performing products.
Sourced and selected wholesale flower distributors capable of meeting inventory needs and customer demand.
Checked and monitored quality of incoming cut materials.
Prepared new flower and greenery shipments for arrangement.
Picked, packed and labelled orders accurately for proper dispatching.
Cleaned vases and swept shop floors to maintain tidy appearance.
Worked with customers to determine type of arrangement desired and delivery information.
Transported and set up floral arrangements for large-scale functions in line with customer requirements.
Merchandised stock and controlled stock levels, minimising costs and waste.
Received orders in person, by phone and online, processing within allocated timeframes.
Ran special offers and promotions to maximise sales throughout seasonal festivities.
Entered order and delivery information into website or app for dispatch department.
Maintained thorough knowledge of flower characteristics to inform arrangement decisions and provide information to customers.
Education
City and guilds -
Floristry
Aylesbury
01.2006
GCSEs - Secondary
Buckingham secondary
Buckinghamshire
08.1997
Social Media Training Course
Online Course
Northamptonshire
05.2023 -
Skills
Product knowledge
Pricing plans
Customer service
Promotions
Customer retention tactics
Cold calling strategies
Social media management training
Timeline
Social Media Training Course
Online Course
05.2023 -
Utility warehouse partner
Utility warehouse
02.2023 - Current
Floristry Shop Manager
Sole trader
06.2006 - 07.2022
City and guilds -
Floristry
GCSEs - Secondary
Buckingham secondary
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