Anna Ochnik
Kirkcaldy,Fife
Summary
- A reliable and loyal person who can always be trusted to, complete all jobs with a great deal of accuracy and enthusiasm. Well organized and work well within pressured deadlines. Known for always having an excellent work ethic.
Overview
18
18
years of professional experience
2007
2007
years of post-secondary education
Work history
Cleaner
Curchill Cleaning
Kirkcaldy, Fife
06.2022 - 09.2023
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
Customer Service Specialist
Orange Poland
Lublin, Poland
04.2005 - 04.2017
- Adhered strictly to company policies whilst providing first-rate customer service experience.
- Worked as part of a team, improving communication skills within the workplace.
- Dealt with returns and exchanges to ensure customer satisfaction.
- Liaised between customers and internal teams to streamline communication process.
Education
English for Speakers of Other Languages level 3 -
Fife College, Kirkcaldy
Kirkcaldy, Fife 08.2021 - 06.2022
Office Work Technician -
ETAT Post-Secondary School.
Lublin, Poland /2000 - 06.2002
Secondary School in Jastków
Jastków, Poland 09.1996 - 06.2000
Skills
- Positive attitude
- Works well independently
- Professionalism
- Punctuality
- Conflict Resolution
- Flexibility in tasks
- Attention to Detail
- Team Player
Timeline
Cleaner
Curchill Cleaning
06.2022 - 09.2023
English for Speakers of Other Languages level 3 -
Fife College, Kirkcaldy
08.2021 - 06.2022
Customer Service Specialist
Orange Poland
04.2005 - 04.2017
Secondary School in Jastków
09.1996 - 06.2000
Office Work Technician -
ETAT Post-Secondary School.
/2000 - 06.2002
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