Anna Myslinska

• Built positive relationships with clients to encourage continued Nutrition programs.
• Wrote reports outlining project progress and results.
• Offered Nutrition and Food Dairy Plan variations to support clients with personal health requirements and needs.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.
• Managed over 50 clients, improving their health outcomes through tailored nutrition plans and personalized coaching strategies

Company Overview: Asics Canary Wharf

• Delivering exceptional customer service by providing knowledgeable assistance and ensuring smooth shopping experience
• Consistently maintaining clean, organized stock displays to enhance the customer experience
• Working collaboratively with team to meet sales and KPI targets by staying updated on trends, promotions, store procedures
• Foot ID service and gait analysis
• Leading the Asics Running Club
• Followed company procedures and guidelines for smooth retail operations.
• Operated cash registers with accuracy and processed cash and card transactions.
• Assisted customers with product selection, sales; recommending items to increase transaction value.
• Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
• Replenished floor stock, processed deliveries promptly, maximizing product availability for customers.
• Assisted customers in locating specific items to boost satisfaction.
• Took interest in customers' needs, concerns to provide thoughtful advice, product recommendations.
• Resolved customer complaints, process issues with proactive problem-solving skills.
• Inspected products for damages, expiry dates before processing refunds.
• Built rapport with new and existing customers to boost client retention.

• Advanced user of the Fourth Hospitality system, an information and log tool for holidays, payroll, banking, cash handling, reconciliation, discipline, lateness, sickness and training records
• Promote, establish and maintain a high customer service focus
• Ensure customers experience is always of the highest level and deal efficiently with any issues
• Deal with customer complaints
• Follow H&S and Food Safety guidelines as set out by the Company
• Manage the front desk by receiving incoming calls, greeting and attending to customers
• First Aider at work duties
• Create reports, training programs using Excel, Word, Office on daily basis
• Merchandising and Loss prevention; sales administration