Anna Morton
Hadfield,Derbyshire
Summary
Professional administrator with expertise in in-house database management, client records keeping, and file system organisation. confidentiality practices and exceptional customer service skills. Committed to enhancing operational efficiency and maintaining high standards of data integrity.
Overview
25
25
years of professional experience
14
14
years of post-secondary education
Work history
Legal administrator
Howard Bernstein Solicitors Ltd
Ashton-under-Lyne, Tameside
2018.08 - 2025.10
- .Opening new files and time recording onto a case management system.
- Checking and printing off letters and preparing them for posting.
- Opening new files on the server, and adding appropriately named folders to make it quicker and easier for the solicitors to find items within the file.
- Scanning and saving new documents to the server, and informing the relevant fee earners that they have arrived.
- Monitoring and recording details of the solicitors duty compliance responsibilities, and informing them in good time if they are missing a particular section so that they can complete the relevant work.
- Answering telephone queries from clients, courts, police and other agencies, or directing them towards the appropriate member of the team.
- Taking clear messages and passing them on to the correct person/people.
- Checking stationery and office supplies, and reordering when needed.
- Sending out funding forms or copies of legal paperwork to clients via the post.
- Franking daily post, and taking it to the post office.
- Any other general administration duties that occur.
Home care assistant
Derbyshire County Council
Glossop, Derbyshire
2010.04 - 2017.09
- Handled emergency situations calmly, reducing risks associated with elderly falls or sudden illnesses.
- Enhanced client mobility with appropriate physical exercises.
- Maintained clean surroundings, promoting a healthy living space for elderly clients.
- Provided companionship for emotional support and social interaction.
- Regularly updated family members on client's condition.
- Increased patient comfort by providing personal care services such as bathing and grooming.
- Adhered strictly to confidentiality principles regarding patient information and records.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Assisted in daily personal care routines for improved patient wellbeing.
- Administered medication and kept comprehensive records.
- Changed bed linens, washed clothes and cleaned living quarters to maintain healthy personal environments.
- Involved clients in decision-making to promote independence.
Digital print technician
Manchester City Council
Manchester, Greater Manchester
2001.03 - 2004.09
- Delivered high-quality prints to meet customer expectations.
- Kept abreast with latest trends in digital printing technology, improved skills continuously.
- Maintained safe working environment, followed health and safety guidelines strictly.
- Enhanced print quality by consistently maintaining and cleaning digital printing machines.
- Ensured timely completion of projects for client satisfaction.
- Performed colour adjustments on prints for accurate reproduction of designs.
- Analysed job orders, determined suitable methods for each project accordingly.
- Edited artwork according to design specifications and performing proofing preparation to ensure accuracy.
- Advised clients on the available binding options, and discussed the best option to go forward with.
Education
Bachelor of Laws (LLB) - General Law
The Open University
Independent home study 2018.10 - 2022.05
Bachelor of Arts - Graphic Art
Liverpool John Moore's University
Liverpool 1996.09 - 1999.05
BTEC Foundation - Art
Tameside College
Ashton-under-Lyne 1995.09 - 1996.06
A-Levels - Art
Glossopdale Community College
Glossop, Derbyshire 1993.09 - 1995.06
A-Levels - General Studies
Glossopdale Community College
Glossop, Derbyshire 1993.09 - 1995.06
GCSEs - English (Lang. & Lit.), History, Combined Sciences,
Glossopdale Community College
Glossop, Derbyshire 1991.09 - 1993.06
GCSEs - Maths, Law, Design Communication, French, German
Glossopdale Community College
Glossop, Derbyshire 1991.09 - 1993.06
Skills
- In-House database management
- Client records keeping
- File system organisation
- Confidentiality practices
- Customer Service
Timeline
Bachelor of Laws (LLB) - General Law
The Open University
2018.10 - 2022.05
Legal administrator
Howard Bernstein Solicitors Ltd
2018.08 - 2025.10
Home care assistant
Derbyshire County Council
2010.04 - 2017.09
Digital print technician
Manchester City Council
2001.03 - 2004.09
Bachelor of Arts - Graphic Art
Liverpool John Moore's University
1996.09 - 1999.05
BTEC Foundation - Art
Tameside College
1995.09 - 1996.06
A-Levels - Art
Glossopdale Community College
1993.09 - 1995.06
A-Levels - General Studies
Glossopdale Community College
1993.09 - 1995.06
GCSEs - English (Lang. & Lit.), History, Combined Sciences,
Glossopdale Community College
1991.09 - 1993.06
GCSEs - Maths, Law, Design Communication, French, German
Glossopdale Community College
1991.09 - 1993.06