ANNA MARIA KACZOR
Supply chain management
Summary
Results-driven and self-motivated professional with over 8 years of experience in supply chain management, retail operations, and customer service. Proven ability to lead and develop high-performing teams, optimize processes, and exceed performance targets. Adept at decision-making, problem-solving, and maintaining high standards of quality and safety.
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Supply Chain Team Leader / Receiving Office
Vauxhall
03.2020 - Current
- Lead and motivate a team to meet and exceed operational targets, ensuring high productivity and adherence to safety standards
- Oversee the receiving, unloading, and validation of incoming goods, ensuring accurate documentation and compliance with company policies
- Monitor quality, quantity, and delivery times, maintaining high warehouse standards to optimize efficiency
- Generate dispatch paperwork and prepare products for delivery, ensuring timely and accurate order fulfillment
- Conduct regular team meetings to communicate objectives and align the team with company goals
Assistant Store Manager / Store Manager
Fara Kensington
10.2017 - 03.2020
- Managed daily store operations, ensuring smooth supply chain processes and staff performance
- Recruited, trained, and developed a high-performing team, exceeding sales targets and enhancing customer satisfaction
- Oversaw till operations, cash handling, and banking procedures while ensuring compliance with financial policies
- Scheduled shifts to guarantee adequate staff coverage, minimizing disruptions and maintaining seamless operations
- Implemented visual merchandising strategies to improve store aesthetics and drive sales
Supervisor / Retail Assistant
Primark
06.2014 - 10.2017
- Supervised and motivated staff to achieve sales targets and deliver exceptional customer service
- Provided personalized styling advice to customers, maximizing upselling opportunities
- Managed key holder responsibilities, including stock adjustments, spot checks, and store security
- Conducted cash handling, banking, and reconciliation processes, ensuring accuracy and compliance
- Analyzed store metrics to adjust staff rotas and optimize stock replenishment based on customer demand
Education
Diploma - Beauty/Cosmetology
WSF of Physiotherapy
GCSEs - Mathematics & Polish (A & C)
College in Poland
Skills
- Logistics Coordination
- Team Leadership
- Stock Control Expertise
- Customer Service Expertise
- Skilled in Forklift (Reach) Handling
- Team Engagement
- Strategic Work Planning
- Team Leadership
- Collaborative Teamwork
- Analytical Problem-Solving
- Continuous Quality Improvement
- Documentation Skills
- Daily workflow improvement
- Strategic Goal Setting
Certification
Forklift (Reach) License - 2 Years' Experience
Timeline
Supply Chain Team Leader / Receiving Office
Vauxhall
03.2020 - Current
Assistant Store Manager / Store Manager
Fara Kensington
10.2017 - 03.2020
Supervisor / Retail Assistant
Primark
06.2014 - 10.2017
GCSEs - Mathematics & Polish (A & C)
College in Poland
Diploma - Beauty/Cosmetology
WSF of Physiotherapy
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