Anna MacNeill

Assistant Manager and Senior Bookseller at Book Lovers Bookshop, awarded Independent Bookshop of the Year at the 2026 British Book Awards.

Duties include:

• Curating stock and buying for the shop.
• Pitching and organising author events ranging from bookshop signings to 300+ person chaired events in external event spaces.
• Overseeing and designing all online pre-order campaigns in collaboration with publishing partners.
• Managing the duties and performance of staff members and recruitment of new staff.
• Engaged customers in book sales through personalised recommendations.
• Addressed customer queries promptly to maintain service quality.
• Liaising on a daily basis with authors and publishing professionals.

Duties included:

• Start-up of campaign for academics which involved creating and managing a Twitter account,
  preparing, and circulating a recruitment brief and maintaining records of all those who
  subscribed to the campaign.
• Administrative assistance for book publications. This involved acting as the communications
  link between the publisher (Anthem Press) and contributors to an edited book, My role
  involved emailing contributors seeking updates and reminding them of agreed deadlines. I
  gathered the work they submitted and gave regular updates to editors.
• Administration on a special edition peer-reviewed journal. I promoted the call for papers, sent
  out receipts of work received, organized abstracts, gave regular updates to the editors and tracked progress.
• Transcribed interviews and copy edited materials for future academic books and articles.

Intermittent Freelance Copyeditor for a 2nd edition of a book called Community Education and Neoliberalism, published by Palgrave Macmillan.

Duties included:

• Advanced, high-end customer service that involved building relationships with customers and learning to identify their needs and recommend products accordingly.
• Working towards high KPIs and targets.
• Till sales and cashing up.
• Processing and unpacking deliveries. bank and till deposits.

Duties included:

• Advanced, high-end customer service that involved building relationships with customers and learning to identify their needs and recommend products accordingly.
• Working towards high KPIs and targets.
• Till sales and cashing up.
• Processing and unpacking deliveries.
• Bank and till deposits.
• Reviewing CVs of potential employees.

Duties included:

• High-end customer service that involved building relationships with customers and learning to identify their needs and recommend products accordingly.
• Working towards high KPIs and targets.
• Till sales.
• Processing and unpacking deliveries.
• Filling out trade reports.
• Engaging in correspondence with other stores.
• Cleaning and other duties as
  instructed.