Anna Lohmus

•⁠ ⁠Managed cash transactions and maintained financial accuracy.
•⁠ ⁠Processed customer transactions efficiently, enhancing satisfaction through reduced waiting times.
•⁠ ⁠Collaborated with healthcare providers to confirm prescription details, minimising dispensing errors.
•⁠ ⁠Educated patients on medication use and health management, promoting better health outcomes.

• Cultivated an inviting store atmosphere, resulting in improved client retention rate.
• Honoured all commitments made to customers, bolstering trust and credibility.
• Promoted a positive shopping experience to ensure repeat business.
• Managed large volumes of incoming calls, maintaining professionalism under pressure.
• Improved customer satisfaction by efficiently resolving queries and complaints.
• Facilitated smooth running of the front desk whilst handling multiple tasks simultaneously.

• Supported pharmacist in compiling monthly reports to monitor sales trends and inventory levels.
• Educated customers about proper usage and potential side effects of prescribed drugs.
• Enhanced efficiency by organising medication shelves according to categories and expiry dates.
• Participated in continuing education workshops to stay abreast of the latest pharmaceutical developments.
• Prioritised tasks effectively during busy periods, maintaining an excellent level of service without disruptions or delays.