Anna Lewicka
Bristol
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Department Head
P3 Medical
Bristol
2020.05 - Current
- Managing day-to-day team activities
- Motivating team to achieve organizational goals.
Developing and implementing company timeline to achieve targets.
Delegating tasks to team members. - Ensuring all health and safety, as well as company regulations are followed by staff at all times.
- Taking care of quality standard.
- Completing documentation and monitoring correct stock levels in cleanroom
- Improved staff skills and improved overall productivity by implementing effective staff training
Deputy Team Leader
P3 Medical Limited
Bristol
2013.10 - 2019.12
- Printed necessary job documentation (paperwork, labels, shipment documents)
- Supporting team leader
- Work in bougie room and as cleanroom operator
- Warehouse jobs: prepare goods for shipment,
pack them following specific set of instructions,
check to ensure pouches are damage free. - Teaching and supporting new staff
Cleanroom Operator
P3 Medical Limited
Bristol
2012.12 - 2013.10
- Work as z cleanroom operator in bougie room (execution of production orders , packing, sending goods; quality check)
Owner
Lewa
Bydgoszcz/ Poland
2011.01 - 2012.07
- Managed day-to-day business operations, including accounting, finance, marketing.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Customer Service Specialist & Team Leader Deputy
BIG TOR Sp.j.
Bydgoszcz/Poland
2005.07 - 2011.01
- Working in ISO9001 Quality System Standards and TÜV Technical Standard.
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Assisted call-in customers with questions and orders.
- Collecting and analyzing customer information to prepare reports
- Responded to customer inquiries via phone, email, and web-based platforms.
- Exceeded team goals and collaborated with staff members
to implement customer service initiatives. - Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Creating documents: invoices, order confirmations, shipment of goods
Store Assistant
Marko
Bydgoszcz/Poland
2004.01 - 2005.06
- Helped customers find merchandise and assisted with sizing and accessories.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Greeted customers entering store, offering assistance with all requirements.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Education
Master of Arts - Socjology
Uniwersytet Mikołaja Kopernika
Toruń/Poland 2008.10 - 2011.06
Bachelor of Arts - Sociology
Wyższa Szkoła Gospodarki
Bydgoszcz/Poland 2004.10 - 2007.07
Some College (No Degree) - Journalism
College of Communication "Fama"
Bydgoszcz/Poland 2001.09 - 2003.06
Skills
Interpersonal skills (Team work)
Issue resolution
Data collection and analysis
Computer skills
Goals and performance
Workflow Coordination
Hobbies
soap making, natural medicine, aromatherapy
Timeline
Department Head
P3 Medical
2020.05 - Current
Deputy Team Leader
P3 Medical Limited
2013.10 - 2019.12
Cleanroom Operator
P3 Medical Limited
2012.12 - 2013.10
Owner
Lewa
2011.01 - 2012.07
Master of Arts - Socjology
Uniwersytet Mikołaja Kopernika
2008.10 - 2011.06
Customer Service Specialist & Team Leader Deputy
BIG TOR Sp.j.
2005.07 - 2011.01
Bachelor of Arts - Sociology
Wyższa Szkoła Gospodarki
2004.10 - 2007.07
Store Assistant
Marko
2004.01 - 2005.06
Some College (No Degree) - Journalism
College of Communication "Fama"
2001.09 - 2003.06