Anna Lewicka
Bristol
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Department Head
P3 Medical
Bristol
05.2020 - Current
- Managing day-to-day team activities
- Motivating team to achieve organizational goals.
Developing and implementing company timeline to achieve targets.
Delegating tasks to team members. - Ensuring all health and safety, as well as company regulations are followed by staff at all times.
- Taking care of quality standard.
- Completing documentation and monitoring correct stock levels in cleanroom
- Improved staff skills and improved overall productivity by implementing effective staff training
Deputy Team Leader
P3 Medical Limited
Bristol
10.2013 - 12.2019
- Printed necessary job documentation (paperwork, labels, shipment documents)
- Supporting team leader
- Work in bougie room and as cleanroom operator
- Warehouse jobs: prepare goods for shipment,
pack them following specific set of instructions,
check to ensure pouches are damage free. - Teaching and supporting new staff
Cleanroom Operator
P3 Medical Limited
Bristol
12.2012 - 10.2013
- Work as z cleanroom operator in bougie room (execution of production orders , packing, sending goods; quality check)
Owner
Lewa
Bydgoszcz/ Poland
01.2011 - 07.2012
- Managed day-to-day business operations, including accounting, finance, marketing.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Customer Service Specialist & Team Leader Deputy
BIG TOR Sp.j.
Bydgoszcz/Poland
07.2005 - 01.2011
- Working in ISO9001 Quality System Standards and TÜV Technical Standard.
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Assisted call-in customers with questions and orders.
- Collecting and analyzing customer information to prepare reports
- Responded to customer inquiries via phone, email, and web-based platforms.
- Exceeded team goals and collaborated with staff members
to implement customer service initiatives. - Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Creating documents: invoices, order confirmations, shipment of goods
Store Assistant
Marko
Bydgoszcz/Poland
01.2004 - 06.2005
- Helped customers find merchandise and assisted with sizing and accessories.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Greeted customers entering store, offering assistance with all requirements.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Education
Master of Arts - Socjology
Uniwersytet Mikołaja Kopernika
Toruń/Poland 10.2008 - 06.2011
Bachelor of Arts - Sociology
Wyższa Szkoła Gospodarki
Bydgoszcz/Poland 10.2004 - 07.2007
Some College (No Degree) - Journalism
College of Communication "Fama"
Bydgoszcz/Poland 09.2001 - 06.2003
Skills
Interpersonal skills (Team work)
Hobbies
soap making, natural medicine, aromatherapy
Timeline
Department Head
P3 Medical
05.2020 - Current
Deputy Team Leader
P3 Medical Limited
10.2013 - 12.2019
Cleanroom Operator
P3 Medical Limited
12.2012 - 10.2013
Owner
Lewa
01.2011 - 07.2012
Master of Arts - Socjology
Uniwersytet Mikołaja Kopernika
10.2008 - 06.2011
Customer Service Specialist & Team Leader Deputy
BIG TOR Sp.j.
07.2005 - 01.2011
Bachelor of Arts - Sociology
Wyższa Szkoła Gospodarki
10.2004 - 07.2007
Store Assistant
Marko
01.2004 - 06.2005
Some College (No Degree) - Journalism
College of Communication "Fama"
09.2001 - 06.2003