Anna Lewicka
Bristol
Overview
20
20
years of professional experience
7
7
years of post-secondary education
Work History
Department Head
P3 Medical
Bristol
05.2020 - Current
- Managing day-to-day team activities
- Motivating team to achieve organizational goals.
Developing and implementing company timeline to achieve targets.
Delegating tasks to team members. - Ensuring all health and safety, as well as company regulations are followed by staff at all times.
- Taking care of quality standard.
- Completing documentation and monitoring correct stock levels in cleanroom
- Improved staff skills and improved overall productivity by implementing effective staff training
Deputy Team Leader
P3 Medical Limited
Bristol
10.2013 - 12.2019
- Printed necessary job documentation (paperwork, labels, shipment documents)
- Supporting team leader
- Work in bougie room and as cleanroom operator
- Warehouse jobs: prepare goods for shipment,
pack them following specific set of instructions,
check to ensure pouches are damage free. - Teaching and supporting new staff
Cleanroom Operator
P3 Medical Limited
Bristol
12.2012 - 10.2013
- Work as z cleanroom operator in bougie room (execution of production orders , packing, sending goods; quality check)
Owner
Lewa
Bydgoszcz/ Poland
01.2011 - 07.2012
- Managed day-to-day business operations, including accounting, finance, marketing.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Customer Service Specialist & Team Leader Deputy
BIG TOR Sp.j.
Bydgoszcz/Poland
07.2005 - 01.2011
- Working in ISO9001 Quality System Standards and TÜV Technical Standard.
- Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Assisted call-in customers with questions and orders.
- Collecting and analyzing customer information to prepare reports
- Responded to customer inquiries via phone, email, and web-based platforms.
- Exceeded team goals and collaborated with staff members
to implement customer service initiatives. - Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Creating documents: invoices, order confirmations, shipment of goods
Store Assistant
Marko
Bydgoszcz/Poland
01.2004 - 06.2005
- Helped customers find merchandise and assisted with sizing and accessories.
- Displayed merchandise by arranging in appealing and orderly way to boost sales.
- Greeted customers entering store, offering assistance with all requirements.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Education
Master of Arts - Socjology
Uniwersytet Mikołaja Kopernika
Toruń/Poland 10.2008 - 06.2011
Bachelor of Arts - Sociology
Wyższa Szkoła Gospodarki
Bydgoszcz/Poland 10.2004 - 07.2007
Some College (No Degree) - Journalism
College of Communication "Fama"
Bydgoszcz/Poland 09.2001 - 06.2003
Skills
Interpersonal skills (Team work)
Issue resolution
Data collection and analysis
Computer skills
Goals and performance
Workflow Coordination
Hobbies
soap making, natural medicine, aromatherapy
Timeline
Department Head
P3 Medical
05.2020 - Current
Deputy Team Leader
P3 Medical Limited
10.2013 - 12.2019
Cleanroom Operator
P3 Medical Limited
12.2012 - 10.2013
Owner
Lewa
01.2011 - 07.2012
Master of Arts - Socjology
Uniwersytet Mikołaja Kopernika
10.2008 - 06.2011
Customer Service Specialist & Team Leader Deputy
BIG TOR Sp.j.
07.2005 - 01.2011
Bachelor of Arts - Sociology
Wyższa Szkoła Gospodarki
10.2004 - 07.2007
Store Assistant
Marko
01.2004 - 06.2005
Some College (No Degree) - Journalism
College of Communication "Fama"
09.2001 - 06.2003