Summary
Overview
Work history
Education
Custom
Timeline
Generic

Anna Ledger

North Walsham,Norfolk

Summary

Personable retail manager who enjoys working in the lingerie industry. Dependable, conscientious, and creative, I am confident delivering a high standard of customer service and building good relations. I believe good product knowledge and understanding customers needs has been the key to successfully increasing sales.

Overview

2025
2025
years of professional experience
5
5
years of post-secondary education

Work history

Independent Shop Manager

Pollard & Read Fine Lingerie & Nightwear
Holt
01.2016 - 01.2025

Overseeing a diverse range of duties running an independent lingerie shop. These include the buying for the business, customer orders, improving sales, running the website, managing a team, training, marketing tasks and merchandising. Well trained at bra fitting and post-mastectomy bra fitting. Confident with lingerie styling and guiding customers to find the right size and style for them. Good knowledge of lingerie, brands and retail practices. Communication skills and experience building strong relationships with customers and brands. Competent with computer skills, curating content for advertisements, brochures and marketing emails, writing editorial for local magazines and updating the website.

Brand Visit & Lingerie Styling Bootcamp

Van de Velde
01.2018 - 10.2024

Van de Velde brand trip, touring the headquaters in Belgium. Seeing the running of a global business from the design studios, to manufacturing to packing. Training covered brand identity, history and social media.

Lingerie styling bootcamp for Marie Jo and Prima Donna. In depth training on bra styles and functions, materials and components and visual merchandising.

Training Course

Anita Care
Milton Keynes
03.2018 - Current

Training covering post-surgery bra fitting, specialist products and care. Product training on ranges, fabrics and branding.

WI Talks

Cromer & Kettlestone

Educating the ladies on bra fitting, bra styles and their benefits. Creating good connections with the local community and promoting the shop

Industry Training Course

Panache Fit Academy
Sheffield
01.2019 - Current

Training on product ranges, bra styles, components, benefits and selling points. Followed by bra fitting on models

More Than Charity Fashion Show

Keeping Abreast
Norwich
01.2018 - Current

Leading the Lingerie Section of a Charity Fashion show raising money for Keeping Abreast. The Charity supports women going through breast cancer treatment facing the idea of surgery. Models were real women who have used the charity and have undergone a lumpectomy or mastectomy and reconstructive surgery. Tasks included bra fittings with the models and styling them in lingerie to look amazing.

Bra Fitting Course

Mya Blue
Leicester
01.2016 - Current

In depth bra fitting course. Covering bra styles, fitting techniques for lingerie including maternity, swimwear, sports bras.

Education

BA Hons - Fashion Design

Nottingham Trent University
09.2012 - 06.2016

London College of Fashion
08.2011 - 06.2012

Custom

  • Stars Best Shop Awards Finalist, 2023, Finalist in the Industry
  • Keeping Abreast More Than Charity Fashion Show, Norwich, 2018, 2022, Leading the Lingerie Section of a Charity Fashion show raising money for Keeping Abreast who support women with facing the idea of a mastectomy or reconstructive surgery.
  • WI Talks, Cromer, Little Snoring, Educating the ladies on bra fitting, bra styles and their benefits. Creating good connections with the local community and promoting the shop.

Timeline

Industry Training Course

Panache Fit Academy
01.2019 - Current

Training Course

Anita Care
03.2018 - Current

Brand Visit & Lingerie Styling Bootcamp

Van de Velde
01.2018 - 10.2024

More Than Charity Fashion Show

Keeping Abreast
01.2018 - Current

Independent Shop Manager

Pollard & Read Fine Lingerie & Nightwear
01.2016 - 01.2025

Bra Fitting Course

Mya Blue
01.2016 - Current

BA Hons - Fashion Design

Nottingham Trent University
09.2012 - 06.2016

London College of Fashion
08.2011 - 06.2012

WI Talks

Cromer & Kettlestone
Anna Ledger