Anna Kurzawa

Support the work of the Chairman, President of Technology EMEA & APAC, Chief Information Officer, Chief Solutions Officer, Senior Vice President, Vice President of Global IT PMO, Finance Director & Board of Directors across several countries globally.
Maintain Executives appointments schedule by planning & scheduling meetings, conferences, teleconferences, video conferences and travel itineraries (work on global time zones)

Coordinate Executives communications, including taking calls, responding to emails.

Prepare internal & external corporate legal documents for Board of Directors and industry partners.
Submit and analyse expense reports on behalf of the Managements Level.
Maintain a strong working relationship with other relevant departments, including IT, sales, and PR.
Management of video conference boardroom schedule.
Management of corporate/executive events, dinners etc.
Excellent organization skills, attention to detail with high degree of accuracy, and the ability to work independently and exercise judgement.

Managed global travel transitions and administrative functions for multiple corporate travel portals.

Coordinated group travel arrangements, negotiating hotel rates and F&B contracts.

Collaborated with Head of Global Travel to provide necessary support and guidance.

Organised events such as recognition ceremonies and division meetings.

Identified savings opportunities, documenting potential cost reductions.

Delivered monthly reports analysing corporate travel expenditures against budget forecasts.

Worked with Risk Management on duty of care issues, including accidents and lost equipment.

Managed global IT PMO portal, approving or denying work requests and controlling project statuses.

Submitted and analysed global IT expenses and cross-charges for projects.

Maintained summary of IT expense cross-charges by project and country, including YTD summaries.

Prepared weekly and monthly global IT auto and tech reports for directors.

Updated global IT organisational chart to reflect structural changes.

Managed all customer inquiries, fostering relationships with existing and potential clients.

Assisted Managing Director and team with ad hoc duties as required.

Oversaw management of vehicle, laptop, and mobile phone accounts.

Maintained accurate records of travel expenses and credit card transactions.

Created contract folders for new and renewed service contracts.

Coordinated international travel arrangements, including flights, accommodation, and meeting logistics.

Liaised with couriers and transport services to ensure timely deliveries.

Executed various office administrative tasks to support daily operations.

Handled switchboard operations and addressed customer inquiries.

Prepared quotations for customers to ensure competitive pricing.

Processed suppliers’ invoices efficiently to maintain accurate records.

Managed CRM and Exchequer systems for streamlined data handling.

Compiled reports on Supplier Trading History, UK Travel Expenses, Motor Expenses, and Owned Vehicles.

Reconciled daily cash sheets for financial accuracy.

Coordinated all incoming and outgoing correspondence, including mail and deliveries.

Managed diary for Senior Director and Country Manager, ensuring efficient scheduling.

Coordinated international travel arrangements, including flights, accommodation, and transport across multiple cities.

Organised events at Croke Park, 3Arena, and Bord Gais Theatre, as well as team building and customer engagements.

Oversaw office ledger management, including contract assessments, invoice processing, and expense payments.

Administered company laptop and mobile phone accounts to ensure operational readiness.

Liaised with courier and transport contractors to streamline logistics operations.

Prepared mailshots and sales campaigns in collaboration with sales teams to enhance outreach.

Managed meeting room roster to optimise space utilisation.

Managed front reception area, ensuring professional first contact for various services.

Coordinated interactions with Accounts, HR, social workers, project workers, and couriers.

Oversaw meeting room roster, scheduling sessions and appointments efficiently.

Facilitated access to rehabilitation, crisis intervention, and support services for clients.

Maintained office ledger and processed invoices for timely payment of expenses.

Managed accommodation services via telephone and company website.

Oversaw front reception, greeting customers upon arrival.

Executed check-in and check-out operations efficiently.

Trained and appraised new staff members to ensure high performance.

Coordinated meeting room bookings for optimal usage.

Promoted and sold hotel facilities to enhance guest experience.

Handled departmental floats and secure deposits, ensuring stringent security measures.

Updated and balanced cash registers for bars, telephones, restaurant, and reception at each shift's end.

Assisted customers with queries and requests to enhance service delivery.

Managed bookings and phone orders efficiently to maximise sales opportunities.

Trained and appraised new staff members to ensure high performance standards.

Served as Key Holder, responsible for alarm system management.

Liaised with suppliers to maintain optimal stock levels.

Operated cash till and balanced end-of-day transactions accurately.

Processed invoices and delivery dockets while planning staff time sheets.

Executed bank lodgements to ensure financial accuracy.