Anna Karaivanova
Havant
Summary
I am a driven and reliable individual who thrives in environments where customer service and professionalism is key. My experience in a hair salon and food delivery assistance have sharpened my ability to engage with customers professionally. I am able to solve problems and manage time effectively as well as adapt to both team and independent work settings. My background in Sports Leadership has enhanced my decision making when communicating and coordinating with a team, making me a flexible and resourceful individual.
Overview
1
1
Certification
Work history
Salon Assistant
NTC Hair and Beauty
Havant
- First-hand experience in workplace professionalism and client-facing responsibilities
- Greeted customers, set up workstations and maintained a clean welcoming environment
- Strengthened communication and teamwork by coordinating with colleagues in a busy setting
Delivery assistant
Deliveroo
- Addressed issues on the spot ensuring a positive experience for the customers and smooth delilvery operation
- Gained time management skill through prioritising deliveries based on urgency and location
- Maintained clear communcation with team members in order to meet tight schedules
Education
A-level - Criminology, Psychology, Spanish
Havant HSDC College
Havant, Hampshire 09.2024 -
Skills
- Workplace professionalism
- Time management efficiency
- Team coordination
- Issue resolution
- Customer satisfaction
- Patience and composure
Languages
English
Proficient (C2)
Bulgarian
Proficient (C2)
Spanish
Upper intermediate
Certification
SLQ Level 1 Sports Leadership Qualification
References
References are available upon request.
Timeline
A-level - Criminology, Psychology, Spanish
Havant HSDC College
09.2024 -
Salon Assistant
NTC Hair and Beauty
Delivery assistant
Deliveroo