Summary
Overview
Work history
Education
Skills
Languages
Certification
References
Timeline
Generic

Anna Karaivanova

Havant

Summary

I am a driven and reliable individual who thrives in environments where customer service and professionalism is key. My experience in a hair salon and food delivery assistance have sharpened my ability to engage with customers professionally. I am able to solve problems and manage time effectively as well as adapt to both team and independent work settings. My background in Sports Leadership has enhanced my decision making when communicating and coordinating with a team, making me a flexible and resourceful individual.

Overview

1
1
Certification

Work history

Salon Assistant

NTC Hair and Beauty
Havant
  • First-hand experience in workplace professionalism and client-facing responsibilities
  • Greeted customers, set up workstations and maintained a clean welcoming environment
  • Strengthened communication and teamwork by coordinating with colleagues in a busy setting

Delivery assistant

Deliveroo
  • Addressed issues on the spot ensuring a positive experience for the customers and smooth delilvery operation
  • Gained time management skill through prioritising deliveries based on urgency and location
  • Maintained clear communcation with team members in order to meet tight schedules

Education

A-level - Criminology, Psychology, Spanish

Havant HSDC College
Havant, Hampshire
09.2024 -

Skills

  • Workplace professionalism
  • Time management efficiency
  • Team coordination
  • Issue resolution
  • Customer satisfaction
  • Patience and composure

Languages

English
Proficient (C2)
Bulgarian
Proficient (C2)
Spanish
Upper intermediate

Certification

SLQ Level 1 Sports Leadership Qualification

References

References are available upon request.

Timeline

A-level - Criminology, Psychology, Spanish

Havant HSDC College
09.2024 -

Salon Assistant

NTC Hair and Beauty

Delivery assistant

Deliveroo
Anna Karaivanova