Anna Jagger
Heysham ,Lancashire
Summary
Dedicated and compassionate professional with extensive experience in warehouse operations and personal care. Proficient in picking, packing, and dispatching within fast-paced environments, ensuring deadlines are consistently met. Skilled in fire safety training, workload prioritisation, and conflict resolution. Adept at providing person-centred care with a strong emphasis on patient empathy and compassionate caregiving. Committed to maintaining high standards of housekeeping and personal care tasks.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work history
General warehouse operative
Johnstons
Lancaster, Lancashire
2024.11 - Current
- Performed cleaning activities across site to maintain safety and compliance.
- Covered shift breaks and other production areas to minimise disruptions.
- Accomplished safer work environment by strictly following health and safety regulations.
- Upheld company standards through adherence to quality control procedures at all times.
- Collaborated with team members to optimise workflow processes.
- Independently operated production line equipment.
- Accurately labelled and packaged items.
- Maintained clean workstation to comply with safety guidelines and protocols.
- Operated machinery, resulting in consistent productivity levels.
Team leader
Flexible Medical Packaging
Lancaster, Lancashire
2018.01 - 2024.09
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Prioritised and assigned tasks for strategic and optimised distribution of workloads.
- Monitored production processes, ensured consistent product quality.
- Monitored individual service returns and updated master quality assurance spreadsheets.
- Conducted supplier audits to ensure adherence to quality standards.
- Monitored and updated stock levels and inventory databases.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Kept appropriate stock levels to match expected demand.
Health Care Assistant
Lakeland View Care Centre
Morecambe, Lancashire
2017.01 - 2017.12
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in patient care, improved comfort and well-being.
- Minimised care continuity issues by keeping thorough, accurate records.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
- Monitored client health conditions and reported immediate issues to management team & nurses.
- Worked closely with nurses to maintain high levels of communication.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
Product Packer
Design Plus
Morecambe , Lancashire
2008.05 - 2016.12
- Consistently arrived at work on time and ready to start immediately.
- Oversaw logistics and operations to deliver process optimisations and efficiencies.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Certificate of Higher Education - Accountancy Technician
Evening School For Adults
Szczecin - Poland 2001.09 - 2004.06
Skills
- Picking, packing and dispatching
- Fire safety training
- Deadline orientated
- Fast-paced picking and packing
- Workload prioritisation
- Warehouse picking
- Person-Centred Approach
- Personal care tasks
- Patient empathy
- Compassionate care giver
- Housekeeping
- Personal care
- Conflict Resolution
Languages
English
Fluent
Polish
Fluent
Timeline
General warehouse operative
Johnstons
2024.11 - Current
Team leader
Flexible Medical Packaging
2018.01 - 2024.09
Health Care Assistant
Lakeland View Care Centre
2017.01 - 2017.12
Product Packer
Design Plus
2008.05 - 2016.12
Certificate of Higher Education - Accountancy Technician
Evening School For Adults
2001.09 - 2004.06