Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anna Houghland

Cardiff

Summary

A driven and compassionate professional with a degree in Philosophy and a background in hospitality. I am looking to pursue a career in youth work.


Experience includes working at one of YHA's activity-based youth hostels which primarily welcomed children and youth from varying backgrounds. Through this experience, I found value in being part of creating a positive and nurturing environment for young people.


My career in hospitality has enhanced my communication skills by fostering positive relationships with my colleagues. It has given me value in helping others. I am eager to use the skills I have cultivated in a potential role as a residential youth worker.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Relief Chef (Full-Time, Seasonal)

Great Bear Lodge
04.2024 - 10.2024

My position at Great Bear Lodge has me working alongside the lodge's Chef de Cuisine, and filling in his duties during his scheduled days off.

  • Preparing nutritious lunches for staff, and freshly prepared lunches and dinners for guests.
  • Ensuring staff meals were sufficient to fuel the physical demands of the job, whilst also being empathetic to food preferences and adhering to dietary requirements
  • Managing inventory and carrying out food orders in the absence of the chef.
  • Adapting menu offerings following guest dietary requirements.

Commis Chef/Line Cook (Full Time-Seasonal)

Lake Louise Ski Resort
12.2023 - 04.2024
  • Prepared multiple orders simultaneously during peak periods
  • Contributed to a well-organized and efficient kitchen by maintaining clean workstations and following sanitation guidelines.
  • Assisted other chefs with ingredients preparation in support of recipes designed by head chef.

Duty Manager (Full Time, Seasonal)

Youth Hostels Association (YHA Langdale)
03 2023 - 11 2023

Promoted to Duty Manager at YHA after my inaugural season. I assumed responsibility for kitchen management duties while also serving as a supervisor for housekeeping and reception shifts.


  • Coordinated with the Hostel Manager and Activities Manager to ensure children and youth were escorted safely to and from the hostel. This included driving the hostel vehicle to transfer luggage, or safely marshalling kids from the bus stop to the hostel site.
  • Coordinated with school teachers to cater for children with specific dietary requirements, including those with severe allergies and food related sensory processing.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Worked alongside the side kitchen team and delegated food preparation duties down. Followed up with cooks to verify proper preparation and production of meals.
  • Prepared and served various café beverages
  • Completed successful daily cash audits to correctly balance cash-register at the end of shift.

Hostel Team Member (Full Time, Seasonal)

Youth Hostels Association (YHA Langdale)
06.2022 - 02.2023

Commenced as a Team Member at YHA Langdale during the summer season until hostel closure, undertaking diverse responsibilities including reception, housekeeping, and food preparation. YHA Langdale is an activities centre which hosts residentials for children and youth from varying backgrounds. Al l staff were responsible for ensuring the safety of the children and creating a healthy and positive atmosphere.


Education

Bachelor of Arts - Philosophy

University of Manchester
07.2022

Skills

    Teamwork and collaboration

    Adaptability and problem-solving

    Safety and crisis management

    Empathy and active listening

    Conflict resolution

    Mentoring and support

Certification

  • 1 Day Emergency First Aid at Work Training
  • UK Food Safety and Allergy Awareness Certification


Timeline

Relief Chef (Full-Time, Seasonal)

Great Bear Lodge
04.2024 - 10.2024

Commis Chef/Line Cook (Full Time-Seasonal)

Lake Louise Ski Resort
12.2023 - 04.2024

Hostel Team Member (Full Time, Seasonal)

Youth Hostels Association (YHA Langdale)
06.2022 - 02.2023

Duty Manager (Full Time, Seasonal)

Youth Hostels Association (YHA Langdale)
03 2023 - 11 2023

Bachelor of Arts - Philosophy

University of Manchester
Anna Houghland