Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

Anna Goodwin

Leven,Fife

Summary

I man a reliable, hard-working individual with skills in customer service and admin responsibities. My personal philosophy centres round a drive to succeed with the end goal of making a difference in the world. I have a strong background in both education and retail roles, giving me a diverse skillset to eagerly apply to all tasks I am set. I focus on providing excellent service and maintaining good working relationships with both customers and colleagues. I am motivated, reliable and efficient in my work, always holding myself to a high standard.

Overview

8
8
years of professional experience

Work history

Home Shopper

Asda
Kirkcaldy, Fife
07.2023 - Current
  • Worked as part of a team to quickly pick, pack and deliver orders to customers promptly.
  • Responded to customer enquiries, assisted management with correspondence to Asda Grocery HQ.
  • Helped run the department when management were occupied, managed a small group of people to ensure smooth running operations.
  • Demonstrated product and technical knowledge.
  • Provided guidance and advice in choosing products to meet customer needs.
  • Dealt with the handover of goods with third party delivery companies in a professional and time-efficient manner.
  • Diversified my skillset by assisting with other departments, maintaining professional standards and replenishing stock where appropriate.

In-Store Assistant

Dominos Pizza
Leven, Fife
11.2020 - 05.2021
  • Completed assigned work within deadlines and to company standards.
  • Demonstrated open communication and collaborated well within a team setting.
  • Took on additional tasks on manager's request.
  • Understood and adhered to the company's health and safety policies.
  • Made pizzas in a timely and efficient manner.
  • Engaged with cleaning tasks to ensure food hygiene practices were followed.

Admin Assistant

Concept Resourcing
Dudley, West Midlands
04.2018 - 08.2018

Work experience opportunity - paid wor


  • Provided secretarial support to maximise efficiency within the office.
  • Effectively used Microsoft Office applications to organise, categorise and hold data in a manner that adheres to GDPR laws.
  • Produced infographics for the company website and social media channels.
  • Created advertisements to attract potential job candidates to the recruitment firm.

Education

Advanced Highers -

Levenmouth Academy
Leven, Fife
08/2020 - 08/2021

Highers -

Levenmouth Academy
Leven, Fife
09/2019 - 08/2020

GCSEs -

Oldbury Academy
Oldbury, Sandwell
09/2018 - 08/2019

Skills

  • Excellent written and verbal communication skills
  • Customer service skills
  • Creative thinking
  • Reliability
  • Deadline management
  • Social media and Microsoft Office proficiency

Languages

German
Upper intermediate
Spanish
Intermediate

References

References available upon request.

Timeline

Home Shopper

Asda
07.2023 - Current

In-Store Assistant

Dominos Pizza
11.2020 - 05.2021

Admin Assistant

Concept Resourcing
04.2018 - 08.2018

Advanced Highers -

Levenmouth Academy
08/2020 - 08/2021

Highers -

Levenmouth Academy
09/2019 - 08/2020

GCSEs -

Oldbury Academy
09/2018 - 08/2019
Anna Goodwin