ANNA GLOVER
Belfast,Down
Summary
Highly adaptable and motivated professional with strong organisational, time management, and interpersonal skills. Proficient in a wide range of computer applications, including Microsoft Office tools such as Word, Publisher, and PowerPoint, supported by formal ICT studies at both GCSE and A-level. Demonstrates exceptional teamwork and leadership abilities by effectively coordinating tasks, fostering collaboration, and ensuring team members are engaged. Recognised for excellent communication skills, sociability, and a friendly demeanour that enhances workplace morale. Committed to delivering high-quality results through hard work and dedication while maintaining flexibility in dynamic environments.
Overview
9
9
years of professional experience
19
19
years of post-secondary education
Work history
Casual Staff, All year
Streamvale Farm
Dundonald, Down
2025.04 - Current
- Handled minor veterinary duties like administering medication to sick animals; promoted animal welfare.
- Communicated effectively with other farm staff members during daily tasks; enhanced teamwork on farm.
- Followed company policies strictly, ensuring regulatory compliance.
- Conducted regular equipment checks for improved farm safety standards.
- Cleaned farm buildings and equipment to maintain stable operations.
- Carried out all tasks in line with hygiene rules, upholding optimum safe working practices.
- Provided product information to assist customers in making informed decisions.
- Processed card payments securely for customer peace of mind.
- Assisted customers with queries, improving overall experience.
- Enhanced customer experience with positive attitude and patience.
- Checked prices using barcode scanners for accurate billing.
- Handled cash transactions for purchases.
- Operated cash register to facilitate smooth transactions.
- Ensured customer satisfaction by providing efficient and friendly service.
Ulster Wildlife Reserve Volunteer
Ulster Wildlife
Belfast, Down
2023.03 - Current
- Fostered positive environment by maintaining cleanliness at public parks.
- Planted native species, resulting in restored woodland areas.
- Removed invasive plant species, promoting healthier ecosystems.
- Maintained trails for increased accessibility and safety of natural reserves.
- Operated light equipment, including drill and leaf-blower.
- Assembled and restored fencing in addition to sign posts.
Wolf Conservation Volunteer
Grupo Lobo
Mafra, Portugal
2025.06 - 2025.06
- Preparation of food and feeding wolves.
- Manage formulation and administration of medication for wolves, every morning and evening.
- Checking wolves' water supplies.
- Monitoring and observation of wolves.
- Forest maintenance; tree felling and pruning; removal of branches and other materials; vegetation clearing using agricultural tools.
- Infrastructure maintenance; checking enclosure walls and fences; maintaining pathways in the forest.
Stable hand
Real Club de Polo de Barcelona
Barcelona, Barcelona
2023.06 - 2023.06
- Maintained cleanliness of stables, contributing to healthy environment.
- Prepared riding equipment, facilitating smooth training sessions.
- Sanitised dirty equipment.
- Maintained saddles, bridles and riding gear and helped fit gear to specific horses.
- Groomed and bathed horses to maintain good hygiene levels.
- Built strong working relationships with fellow stable hands and riders for team collaboration.
- Guided horses to and from exercise equipment.
Dog Groomer Assistant
Tracey Douglas, The Groomer
Belfast, Down
2020.11 - 2022.08
- Administered baths and drying processes to enhance dog grooming experiences.
- Brushed out mats, ensuring healthy fur condition.
- Trimmed fur around sensitive areas for improved visibility and hygiene.
- Coordinated timely pick-up and drop-off of dogs for client convenience.
- Facilitated customer interactions, addressing needs effectively.
- Conducted deep cleans to sustain clean working environment.
Halloween Casual Staff
Streamvale Farm
Belfast, Down
2020.09 - 2020.09
- Carved pumpkins while assisting team members with high workloads.
- Refilled pumpkin patch during free moments and slow periods.
- Emptied wheelbarrows to maintain cleanliness and accessibility.
- Managed radio communications for patch gate and marquee tent entrance.
- Engaged with customers, including adults and children, to enhance experience.
- Facilitated family participation in pumpkin scooping activities.
- Answered customer inquiries promptly and accurately
Dog Groomer Assistant
Nicole Baird, Barkin Beauties
Belfast, Antrim
2019.02 - 2020.03
- Efficiently recorded appointments in appointments book for scheduling purposes.
- Operated tills and processed payments from customers accurately.
- Conducted thorough bathing and drying of dogs to enhance cleanliness.
- Groomed dogs by removing mats from fur and trimming delicate areas.
- Collected dogs from owners at designated times for service commencement.
- Returned groomed dogs to owners promptly, maintaining service standards.
Dog Groomer Assistant
Nicole Baird, Barkin Beauties
Belfast, Antrim
2018.11 - 2018.11
- Scheduled appointments accurately in appointments book to optimise workflow.
- Handled payments through tills, delivering quick service to customers.
- Ensured dogs were bathed and dried for improved presentation.
- Managed removal of knots from dog fur to promote well-being.
- Took custody of dogs upon arrival for their appointments.
- Delivered dogs back to owners efficiently at designated collection times.
- Maintained cleanliness by sweeping up loose fur from floor.
Stable Hand
Caroline McVeigh, Birr House Riding Centre
Dundonald, Down
2017.06 - 2017.06
- Cleaned stables and fields to maintain hygiene standards.
- Turned horses out into fields for exercise and grazing.
- Brought horses in from fields at designated times.
- Fed horses according to established schedules.
- Groomed horses to ensure their health and appearance.
- Tacked up and untacked horses before and after rides.
- Assisted young riders in taking horses to riding ring.
- Brushed stable courtyard to uphold cleanliness.
Education
Person BETC Higher National Diploma - Animal Management
South Eastern Regional College
Bangor 2024.09 - 2025.05
Pearson BTEC Higher National Certificate - Animal Management
South Eastern Regional College
Bangor 2023.09 - 2024.05
Pearson BTEC Level 3 National Extended Diploma - Animal Management
South Eastern Regional College
Bangor 2021.09 - 2023.05
Pearson BTEC Level 2 Diploma - Animal Care
South Eastern Regional College
Bangor 2020.09 - 2021.05
Pearson BTEC Level 3 Subsidiary Diploma - Public Services
Lagan College
Belfast 2013.09 - 2020.05
Pearson BTEC Level 3 Subsidiary Diploma - Travel and Tourism
Lagan College
Belfast 2018.09 - 2020.06
Pearson BTEC Level 3 National Extended Certificate - Information Technology
Lagan College
Belfast 2018.09 - 2020.05
GCSE - English, Mathematics
Lagan College
Belfast 2013.09 - 2018.06
Skills
- Effective time allocation
- Client support
- Communication skills Interpersonal skills Active listening Team collaboration
- Communication skills
- Teamwork skills
- Organizational abilities
- Flexibility
- Adaptability
- Microsoft Office proficiency Word processing Presentation design Desktop publishing Information and communication technology
- Collaboration
- Team leadership
- Interpersonal skills
- Diligent worker
Affiliations
- Reading
- Photography
- Volunteering with Ulster Wildlife
- Traveling
- Nature
REFERENCES
- Jackie, Stubbs, Chairman of Belfast Dog Show Society, 07729638907, 198 Ballysillan Road, Belfast, BT14 7QS
- R, Cummings, English Teacher/Form Teacher, 02890401810, C/O 44 Manse Road, Belfast, BT8 6SA
Timeline
Wolf Conservation Volunteer
Grupo Lobo
2025.06 - 2025.06
Casual Staff, All year
Streamvale Farm
2025.04 - Current
Person BETC Higher National Diploma - Animal Management
South Eastern Regional College
2024.09 - 2025.05
Pearson BTEC Higher National Certificate - Animal Management
South Eastern Regional College
2023.09 - 2024.05
Stable hand
Real Club de Polo de Barcelona
2023.06 - 2023.06
Ulster Wildlife Reserve Volunteer
Ulster Wildlife
2023.03 - Current
Pearson BTEC Level 3 National Extended Diploma - Animal Management
South Eastern Regional College
2021.09 - 2023.05
Dog Groomer Assistant
Tracey Douglas, The Groomer
2020.11 - 2022.08
Halloween Casual Staff
Streamvale Farm
2020.09 - 2020.09
Pearson BTEC Level 2 Diploma - Animal Care
South Eastern Regional College
2020.09 - 2021.05
Dog Groomer Assistant
Nicole Baird, Barkin Beauties
2019.02 - 2020.03
Dog Groomer Assistant
Nicole Baird, Barkin Beauties
2018.11 - 2018.11
Pearson BTEC Level 3 Subsidiary Diploma - Travel and Tourism
Lagan College
2018.09 - 2020.06
Pearson BTEC Level 3 National Extended Certificate - Information Technology
Lagan College
2018.09 - 2020.05
Stable Hand
Caroline McVeigh, Birr House Riding Centre
2017.06 - 2017.06
GCSE - English, Mathematics
Lagan College
2013.09 - 2018.06
Pearson BTEC Level 3 Subsidiary Diploma - Public Services
Lagan College
2013.09 - 2020.05