Anna Cox
Wallington ,Sutton
Summary
Dedicated and energetic housekeeping professional who works well in fast-paced, high-volume environments. Reliable and responsible with positive attitude.
Reliable and dedicated individual seeking role as Housekeeper. Possesses strong organisational skills and keen eye for cleanliness, with proven abilities in time management and customer service. Aims to create spotless and welcoming environment for all residents and guests.
Overview
8
8
years of professional experience
Work history
Housekeeper team member
LGH hotel management ltd
Croydon , Croydon
11.2017 - Current
- Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
- Made beds daily to ensure a neat bedroom area.
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
- Completed deep cleaning tasks resulting in a germ-free environment.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Communicated with other staff to determine best use of resources and guest care.
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
- Instructed and supervised housekeeping staff to carry out daily tasks.
- Reported damages and breakages, promptly repairing items and arranging replacements.
- Handled difficult customers, resulting in conflict resolution.
- Displayed teamwork skills to improve overall productivity.
Education
GCSEs - English
Battersea county school
Battersea06-1989
GCSEs - Maths
Battersea county school
Battersea 06-1989
Skills
- Effective multitasking
- Resilience under stress
- Excellent memory for details
- Proactive attitude
- Polite demeanour
- Customer service-oriented
Timeline
Housekeeper team member
LGH hotel management ltd
11.2017 - Current
GCSEs - English
Battersea county school
GCSEs - Maths
Battersea county school