Summary
Overview
Work History
Education
Skills
Timeline
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Anna Bogusz

Nottingham

Summary

Dynamic and dependable professional with a proven track record, excelling in teamwork and customer service. Skilled in efficient packing and quality control, contributing to reduced product damage and enhanced order fulfillment speed. Passionate about continuous improvement and committed to delivering exceptional results in fast-paced environments.

Overview

11
11
years of professional experience
3
3
Languages

Work History

Picking, Packing, Despatch

FIRST CALL - MI HUB
09.2024 - 03.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Packing

GAMES WORKSHOP
09.2023 - 09.2024
  • Contributed to reducing product damage by properly packing items and securing them for transport.
  • Enhanced order fulfillment speed, ensuring accurate picking, packing, and shipping of customer orders.
  • Increased accuracy in tray packing by conducting regular quality checks on packed items.
  • Reduced waste by recycling unusable candy materials during the packing process.
  • Reduced order fulfillment times by efficiently picking and packing items for shipment.

Shop Assistant

THE WORLD STORE - POLISH SHOP
07.2020 - 08.2023
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.

Shop Assistant

A.L. CONTINENTAL FOOD LTD - POLISH SHOP
06.2014 - 06.2020
  • Completed daily tasks accurately and on-time to support shop needs.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Assisted customers in locating items, ensuring a positive shopping experience.

Education

High School Diploma -

ECONOMIC AND HORTICULTURAL TECHNICIAN SCHOOL
POLAND
04.2001 -

Skills

Friendly, positive attitude

Teamwork and collaboration

Computer skills

Customer service

Team management

Multitasking Abilities

Dependable and responsible

Verbal communication

Timeline

Picking, Packing, Despatch

FIRST CALL - MI HUB
09.2024 - 03.2025

Packing

GAMES WORKSHOP
09.2023 - 09.2024

Shop Assistant

THE WORLD STORE - POLISH SHOP
07.2020 - 08.2023

Shop Assistant

A.L. CONTINENTAL FOOD LTD - POLISH SHOP
06.2014 - 06.2020

High School Diploma -

ECONOMIC AND HORTICULTURAL TECHNICIAN SCHOOL
04.2001 -

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Anna Bogusz