Anna Adali
Manchester,United Kingdom
Summary
Motivated and hardworking student with experience in customer service, hospitality, and first aid. Skilled in data analysis using SPSS and Microsoft Excel, with the ability to interpret and present insights effectively. Demonstrates a strong interest in Politics and Criminology, with a passion for exploring social issues through research and writing. Eager to develop new skills and gain valuable experience within social science and media-related fields.
Overview
3
3
years of professional experience
Work history
Sports club attendant and bartender
Beaconsfield Squash Club
Beaconsfield, Buckinghamshire
2024.09 - Current
- Provided exceptional, friendly customer service to club members.
- Worked independently to oversee daily operations.
- Handled member complaints effectively, solidifying positive customer relations.
- Managed first aid emergencies promptly to maintain member wellbeing.
- Operated booking systems efficiently, minimising scheduling conflicts.
- Conducted staff training to ensure smooth integration of new hires.
- Used point of sale system and handled cash transactions accurately, producing balanced till at end of shift.
Waitress
Beaconsfield Masonic Centre
Beaconsfield, Buckinghamshire
2023.09 - Current
- Advanced team efficiency by assisting in training new waitstaff members.
- Improved customer satisfaction by providing efficient and friendly service.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Maintained excellent level of service in busy and demanding restaurant environment.
Café Staff
The Dove Café
Beaconsfield, Buckinghamshire
2024.07 - 2024.12
- Ensured cleanliness of café premises to follow food safety regulations by performing regular cleaning duties.
- Dealt with customer queries and complaints, achieving high levels of customer satisfaction.
- Supervised youth and vulnerable adult volunteers, ensuring confidence and comfort in their roles.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Waitress
The Vanilla Pod
Marlow, Buckinghamshire
2022.10 - 2023.09
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Demonstrated excellent multitasking and communication abilities for timely delivery of orders during busy periods.
- Accommodated special event needs, provided customised services for parties.
- Optimised workflow in busy periods through successful coordination with kitchen and bar staff.
Education
Bachelor of Arts - Politics and Criminology
The University of Manchester
Manchester 2025.09 -
Skills
- Customer Service
- First Aid certification
- Efficient multitasking
- Point of sale systems
- Customer interaction
- SPSS
- Microsoft software including Word, Powerpoint and Excel
Affiliations
- Music
- Weightlifting
- Global Politics
Volunteering
- Volunteered for the Liberal Democrat party for the 2025 Buckinghamshire Council election.
- Volunteered with horses, aiding with riding lessons and teaching young children how to care for animals.
Timeline
Bachelor of Arts - Politics and Criminology
The University of Manchester
2025.09 -
Sports club attendant and bartender
Beaconsfield Squash Club
2024.09 - Current
Café Staff
The Dove Café
2024.07 - 2024.12
Waitress
Beaconsfield Masonic Centre
2023.09 - Current
Waitress
The Vanilla Pod
2022.10 - 2023.09