ANN KINYUA
SWINDON,WILTSHIRE
Summary
Energetic employee well-versed in strong and effective communication, computer proficiency, organisational skills and team collaboration. Demonstrates exceptional time management, conflict resolution, and record-keeping abilities. Adept at multi-tasking, operational hygiene, product knowledge, pricing and valuation, ensuring excellent customer service and satisfaction. Proficient in order processing and store operations, consistently achieving high standards of performance.
Overview
18
18
years of professional experience
15
15
years of post-secondary education
Work history
FIELD SALES AGENT
MWOSE & COMPANY
NAIROBI, NAIROBI
02.2018 - 04.2025
- Carried out day-to-day duties accurately and efficiently facilitating successful sales.
- Successfully delivered on tasks and services within tight deadlines in line with agreed arrangements and contracts.
- Demonstrated good collaboration, respect, friendliness and willingness to help wherever needed.
- Inspected items for auction, providing accurate valuation, accurate records of bids and sales, ensuring transparency in the transaction process.
RETAIL SALES
GRASPER MERCHANTS
NAIROBI, NAIROBI
08.2014 - 12.2017
- Kept up-to-date with latest products to provide accurate information to customers.
- Excellent communication skills, product promotion and customer service.
- Collaborated effectively with team members to reach collective goals.
- Processed sales transactions swiftly, enhancing overall customer experience.
- Enforced compliance with legal, safety and health guidelines.
STORE OPERATOR
AKK SUPERMARKET
ISIOLO, ISIOLO
01.2010 - 10.2014
- Displayed energy and enthusiasm in fast-paced environment.
- Processed transactions swiftly and completed customer orders with speed and accuracy.
- Packed purchased goods carefully, preventing potential damage and loss.
- Followed standard operating procedures strictly enforcing company policies and hygiene standards.
- Handled complaints efficiently, ensuring customer satisfaction.
- Received deliveries timely, ensuring rapid shelf restocking.
SHOPKEEPER
SELF EMPLOYED
ISIOLO, EASTERN
01.2007 - 12.2009
Education
Business Studies
Zetech
Nairobi, Kenya 01.2006 - 11.2008
Computer Studies
Shalom Computers
Nairobi, kenya 03.2005 - 10.2005
High School Education
Kyeni Girls High School
Eastern, Kenya 01.2001 - 11.2004
Primary School Education
Hekima PrimarySchool
Isiolo, Kenya 01.1993 - 11.2000
Skills
- Effective communication skills
- Computer Proficiency
- Team collaboration and excellent teamwork
- Time management and daily reporting
- Conflict resolution/problem solving
- Record keeping
- Operational hygiene
- Product knowledge, pricing and valuation experience
- Excellent customer service and customer satisfaction
- Order processing and store operations
References
References available upon request.
Timeline
FIELD SALES AGENT
MWOSE & COMPANY
02.2018 - 04.2025
RETAIL SALES
GRASPER MERCHANTS
08.2014 - 12.2017
STORE OPERATOR
AKK SUPERMARKET
01.2010 - 10.2014
SHOPKEEPER
SELF EMPLOYED
01.2007 - 12.2009
Business Studies
Zetech
01.2006 - 11.2008
Computer Studies
Shalom Computers
03.2005 - 10.2005
High School Education
Kyeni Girls High School
01.2001 - 11.2004
Primary School Education
Hekima PrimarySchool
01.1993 - 11.2000
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