Ann Greaney
Birmingham,West Midlands
Summary
Highly skilled professional with extensive experience in administration, adept at managing front desk operations and staff rota management. Demonstrates exceptional communication skills, attention to detail, and the ability to remain calm under pressure. Proven track record of prioritising tasks effectively and working both independently and collaboratively within a team environment. Organised and punctual, committed to delivering high-quality results while maintaining efficiency.
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Duty Manager
Deerhurst Court Limited
Solihull, West Midlands
09.2018 - Current
- Day to day responsibility for a particular area of work, e.g. rota's, time sheets, invoicing and cash administration, care, health and safety, staff training etc. under the supervision of the manager.
- Liaison with health care professionals such as community nurses, GP's and Social Services.
- Led by example, embodying positive work ethic and motivating staff for peak performance.
- Keeping accounts of payments received and expenditure incurred.
- Facilitating social events and activities that the Owners wish to organise.
- Efficient administration in accordance with all company policies and procedures.
- Resolution of the problems of individual owners.
- Assisting and facilitating the re-sale of vacant properties.
Lunch-time Supervisor
Waverley School
Birmingham, West Midlands
03.2016 - 07.2018
- Supervised pupils during lunchtime, ensuring good behaviour.
- Helped special needs students with meals, achieved inclusivity.
- Assisted in maintaining cleanliness of dining area for improved student experience.
- Responded quickly to accidents or incidents on the playground.
- Administered first aid, ensured child safety.
- Coordinated with teaching staff for effective supervision strategies.
Lunch time Supervisor
Hall Green School
Birmingham, West Midlands
06.2014 - 03.2016
- Administered first aid to maintain child safety across all activities.
- Monitored playground during breaks to ensure secure play environment for children.
- Supervised pupils during lunchtime, promoting positive behaviour and engagement.
- Upheld discipline in eating areas to maintain orderliness.
- Collaborated with other Lunchtime Supervisors to provide consistent care for all pupils.
- Promoted and supervised playground activities encouraging maximal student interaction.
Education
O Levels - Maths, English, Biology, Chemistry, Religious Education
Archbishop Ilsley School
Birmingham 09.1982 - 06.1987
Skills
- Communication
- Attention to detail
- Ability to work in a team environment as well as being self sufficient
- Organised and timekeeping
- Extensive experience in administration
- Ability to remain calm under pressure
- Ability to prioritise tasks in terms of urgency
- Front desk operations
- Staff rota management
Languages
English
Beginner
Affiliations
I enjoy spending time outdoors, particularly walking and hiking, which helps me stay active and clear-minded. I also value quality time with family and friends, and I believe in maintaining strong personal relationships as a key part of a balanced lifestyle. These activities reflect my appreciation for both physical wellbeing and meaningful social connections.
Timeline
Duty Manager
Deerhurst Court Limited
09.2018 - Current
Lunch-time Supervisor
Waverley School
03.2016 - 07.2018
Lunch time Supervisor
Hall Green School
06.2014 - 03.2016
O Levels - Maths, English, Biology, Chemistry, Religious Education
Archbishop Ilsley School
09.1982 - 06.1987
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