Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ann Clough

Basingstoke,Hampshire

Summary

I worked for G4S for 25 years and left due to the company relocating . Over the years at G4S I built up a good rappor with my customers and built positive client relationships through courteous service, clear communication, and reliable delivery standards. handled queries calmly, and gathered customer feedback to support better service outcomes.

I am reliable and responsible with strong organisational skills and a knack for problem-solving. I have Exceptional communication abilities and a calm demeanour, ensuring smooth interactions with clients and colleagues. I am quick to adapt and eager to learn and I bring a positive attitude to every task. I am proficient in maintaining safety standards and managing schedules efficiently.

I work well within a team but I am also capable of working well on my own with good time management skills and planning my day accordingly.

Overview

28
28
years of professional experience

Work History

Driver

G4S Security
Basingstoke, Hampshire
07.2001 - 07.2026
  • Follow safe driving practices while operating vehicles every day.
  • Deliver goods and services on time in excellent condition.
  • Carry out daily vehicle inspections to uphold safety standards and repairs.
  • Report vehicle safety concerns promptly to management.
  • Follow highway codes at all times when driving company vehicles.
  • Collect delivery signatures to complete and process paperwork correctly.
  • Attend regular training sessions to refresh driving skills and safety protocols.
  • Maintain professional standards representing company positively in all interactions.
  • Gather customer feedback during service to improve service quality continually.
  • Build rapport with clients through prompt, courteous service for long-term relationships.

Delivery person

Royal Mail Delivery Office
Basingstoke, Hampshire
10.1998 - 07.2001
  • Delivered goods to customer premises within set timeframes, maintaining punctual records.
  • Routed parcels to residential and commercial addresses within scheduled windows.
  • Handled customer queries professionally, showing patience and calm problem-solving.
  • Built strong relationships with regular customers, fostering loyalty and positive feedback for the company.

Education

NVQ Level 2 - Family and Community care

Reading College
Reading
01-1988

CSE: English Language Grade 2

Alfred Sutton Girls School
Reading, RDG
01-1984

CSE: English Literature Grade 3

Alfred Sutton Girls School
Reading, RDG
01-1984

CSE: Geography Grade 2

Alfred Sutton Girls School
Reading
01-1984

CSE: Human Biology Grade 2

Alfred Sutton Girls School
Reading, RDG
01-1984

Skills

  • Clear driving licence
  • Time management
  • Customer service
  • Health and safety
  • Strong work ethic
  • Team collaboration
  • Punctuality and reliability
  • Professionalism

Timeline

Driver

G4S Security
07.2001 - 07.2026

Delivery person

Royal Mail Delivery Office
10.1998 - 07.2001

NVQ Level 2 - Family and Community care

Reading College

CSE: English Language Grade 2

Alfred Sutton Girls School

CSE: English Literature Grade 3

Alfred Sutton Girls School

CSE: Geography Grade 2

Alfred Sutton Girls School

CSE: Human Biology Grade 2

Alfred Sutton Girls School
Ann Clough