Ann Blackburn
Northumberland,Northumberland
Summary
Innovative ICT Teacher and Digital Business Developer with extensive experience in secondary education and digital business. Expertise in teaching ICT, developing professional websites, and managing digital marketing strategies. Skilled in creating engaging learning materials, assessing student progress, and implementing diverse teaching methods. Focused on driving solutions in educational technology and business development through advanced skills in SEO, social media management, and online branding.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Owner
Mobile Car Valeting Business
2022.01 - 2026.07
- Cultivated and maintained strong customer relationships to enhance satisfaction.
- Expanded and nurtured customer base to drive engagement.
- Marketed the business and its services.
- Developed practical experience in sales, marketing and entrepreneurship.
- Coordinated scheduling and streamlined administrative tasks for improved operational flow.
Digital Business Developer
Digital Business Development
2022.01 - 2026.07
- Developed online branding strategies to establish a professional digital presence.
- Applied practical SEO principles to improve online visibility.
- Created and managed website content to align with brand messaging and attract target audiences.
- Built and developed business websites to enhance user experience and drive engagement.
- Created digital marketing content and promotional material.
- Developed social media presence across multiple platforms.
- Utilised social media platforms to enhance brand awareness. to promote businesses and engage audiences.
- Managed digital content and online customer engagement.
- Employed Google tools for improving online business visibility. and online tools to support business visibility.
Customer Service Role
Tyne Valley Garden Centre
2025.05 - 2026.02
- Engaged with customers in a busy environment, enhancing communication, customer service, teamwork, organisation, and ability to work under pressure.
- Managed complaints with calm, clear communication and problem-solving.
- Collaborated with team members to achieve target results.
- Maintained clean, safe working environments to eliminate accident risks.
Hospitality Role
Spokes, Corbridge
2020.01 - 2022.01
- Delivered exceptional front-of-house and catering services, enhancing customer satisfaction and fostering effective teamwork.
- Managed complaints with calm, clear communication and problem-solving.
- Worked closely with team members to ensure successful achievement of targets.
- Maintained clean, safe working environments to eliminate accident risks.
ICT TEACHER TRAINING
Secondary Education
2008.09 - 2009.07
- Planned and delivered engaging ICT lessons that catered to diverse learning needs.
- Created and developed innovative learning materials and resources to enhance student understanding.
- Taught ICT in secondary education, fostering confidence and practical technology skills in learners of varying abilities.
- Explained technical concepts clearly and effectively.
- Assessed progress and provided constructive feedback.
- Supported different learning styles and abilities.
- Used digital technology and software within education.
- Worked collaboratively with colleagues and wider school teams.
- Managed competing priorities and maintained accurate records.
- Highlighted strengths in training, presentation, communication, technology, organisation, problem solving and learner support.
Education
PGCE - Information and Communication Technology
University of Sunderland
Sunderland2009-01
Business Computing Degree -
University of Sunderland
Sunderland, SND2007-01
Skills
- ICT teaching and training
- Lesson planning
- Classroom management
- Educational technology
- SEO strategies
- Technical explanation
- Digital skills
- Business Computing
- Website development
- Website management
- Content creation
- SEO
- SEO strategies
- Digital marketing
- Social media management
- Social media strategy
- Online visibility
- Audience engagement
- Customer engagement
- Branding
- Business promotion
- Video marketing
- Emerging platforms
- Google platforms and tools
- Microsoft Office
- Information management
- Data analysis
- Digital communication
- Relationship management
- Customer service
- Business development
- Team collaboration
- Problem solving
- Organisation
- Creative thinking
- Decision making
- Active listening
- Communication
- Learner support
- Tutoring experience
- Teaching methods
- Subject knowledge
- Student motivation
- Relationship-building
- Student motivation
- Decision making
- Tutoring experience
- Teaching methods
- Active listening
- Relationship-building
Custom
ICT teaching and training, Business Computing, Digital skills, Website development and management, Website content creation, Microsoft Office, Google platforms and tools, Digital communication, Online research and information management, Search Engine Optimisation (SEO), Digital marketing, Social media management, Content creation, Online branding, Audience engagement, Business promotion, Online visibility, Customer engagement, Lead generation, TikTok, Instagram, Facebook, Threads, X, LinkedIn, Google, Training and presentations, Explaining technical information, Lesson and resource development, Communication, Organisation, Problem solving, Customer service, Business development, Independent working, Team collaboration
Certification
- PGCE ICT
- BA Business computing
Timeline
Customer Service Role
Tyne Valley Garden Centre
2025.05 - 2026.02
Owner
Mobile Car Valeting Business
2022.01 - 2026.07
Digital Business Developer
Digital Business Development
2022.01 - 2026.07
Hospitality Role
Spokes, Corbridge
2020.01 - 2022.01
ICT TEACHER TRAINING
Secondary Education
2008.09 - 2009.07
PGCE - Information and Communication Technology
University of Sunderland
Business Computing Degree -
University of Sunderland