Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ankur Sevda

Ankur Sevda

52 Great South West Road,Hounslow London

Summary

Accomplished Executive at Deepika Tiles and Construction Company, adept in operations management and interpersonal skills, significantly enhanced team productivity and customer satisfaction. Expert in driving sales and improving organizational performance through innovative problem resolution and effective customer relations. Proven track record in mentoring teams to exceed sales targets and foster customer loyalty.

Overview

3
3
years of professional experience

Work History

Executive

Deepika Tiles and Construction Company
11.2023 - 05.2024
  • Boosted team productivity by providing comprehensive training, mentorship, and performance evaluations.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Reviewed employee concerns and new opportunities to drive business strategies.

Retail Sales Assistant

Red Tape Mall
10.2022 - 08.2023
  • Improved store appearance with effective merchandising and creative displays.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with store management to implement strategic marketing initiatives aimed at driving foot traffic into the store location.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Collaborated with team members to achieve monthly sales targets and objectives.
  • Boosted add-on sales through suggestive selling techniques and product recommendations.

Retail Sales Associate

Raj Medicose
01.2021 - 09.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.

Education

Master Of Business Administration - Business Administration

Middlesex University
Hendon, London

Diploma - Bussiness Management

LN Coaching
Sikar
04.2024

Bachelor Of Arts - Art's

Marwar Mahavidhyalya Kuchaman
Kuchaman City
07.2023

Skills

  • Interpersonal Skills
  • Operations Management
  • Executive Support
  • Customer-Oriented
  • Customer Relations
  • Problem Resolution
  • Motivation
  • Team Player
  • Sales Analysis
  • Customer Service
  • Financial Management

Languages

English
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)

Timeline

Executive

Deepika Tiles and Construction Company
11.2023 - 05.2024

Retail Sales Assistant

Red Tape Mall
10.2022 - 08.2023

Retail Sales Associate

Raj Medicose
01.2021 - 09.2022

Master Of Business Administration - Business Administration

Middlesex University

Diploma - Bussiness Management

LN Coaching

Bachelor Of Arts - Art's

Marwar Mahavidhyalya Kuchaman

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Ankur Sevda