Summary
Overview
Work history
Education
Skills
Certification
Timeline
Generic

Ankita Patil

London,City of London

Summary

Senior Salesforce Developer and Lead with 11+ years of experience delivering end-to-end Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, and AI-powered CRM platforms. Proven track record of client-facing leadership, translating complex business requirements into scalable technical designs, managing offshore/onshore teams, and driving Agile delivery in 2-week sprints. Holds 16 Salesforce certifications, demonstrating deep expertise in development, architecture, integrations, and advanced Salesforce capabilities, with strong communication and mentoring skills.

Overview

12
12
years of professional experience
1
1
Certification

Work history

Sr Associate Projects

Cognizant Technology Solutions
London
10.2022 - Current

Insurance Industry Client | London, UK


  • Working directly with client stakeholders in a lead + hands-on Salesforce development role, demonstrating clear, confident communication with both technical and non-technical audiences.
  • Actively involved in backlog refinement, sprint planning, and 2-week Agile sprint delivery, ensuring requirements are clearly understood and delivered.
  • Leading solution design discussions, translating business needs into scalable Salesforce technical designs.
  • Developing Lightning Web Components (LWC) and complex Apex classes, triggers, batch and queueable jobs.
  • Building and optimizing Salesforce Flows, validation rules, and approval processes.
  • Implementing integrations using Apex REST/SOAP callouts.
  • Using Git-based version control to manage source code, branching strategies, and collaborative development.
  • Driving sandbox-based development and supporting advanced CI/CD pipelines for automated build, test, and deployment processes.
  • Performing code reviews, mentoring team members, and enforcing Salesforce development best practices.
  • Supporting UAT and production releases through close collaboration with business users.

Senior Software Engineer

Cognizant Technology Solutions
London
01.2020 - 11.2022


Entertainment Industry Client


  • On-site Salesforce Lead, acting as the primary Salesforce contact for the client.
  • Conducted requirements workshops and stakeholder meetings, ensuring clear communication and alignment.
  • Played a hybrid Technical Business Analyst role, translating business requirements into functional and technical designs.
  • Designed solutions across Sales Cloud, Service Cloud, and Experience Cloud.
  • Delegated development tasks to an offshore team using clear documentation and design walkthroughs.
  • Managed delivery using Git for version control and structured sandbox environments.
  • Acted as the communication bridge between business stakeholders and offshore teams, ensuring smooth sprint delivery.

Salesforce Developer

Cognizant Technology Solutions
Pune, India
08.2016 - 12.2019


  • Developed Salesforce solutions using Apex, Visualforce, Lightning components, and declarative features.
  • Worked within Git-based repositories as part of collaborative development teams.
  • Implemented various rules, profiles, layouts, workflows, triggers, apex controller as per requirement.
  • Supported sandbox-based development, testing, and deployments across environments
  • Participated in Agile ceremonies, providing clear updates on progress and risks.

Software Engineer

Resilinc Solutions
Pune, India
05.2014 - 08.2016


  • Built Salesforce functionality using Apex, Visualforce, Objects, Triggers, Controller, Profiles, Layouts, Reports, Dashboards as per business requirement.
  • Gained early exposure to version control systems and structured deployment processes
  • Collaborated closely with senior developers to deliver enhancements and fixes.

Education

Bachelor of Engineering - Computer

Pimpri Chinchwad College of Engineering
Pune,India

Skills

  • Sales Cloud, Service Cloud, Experience Cloud, OmniStudio, Consumer Goods Cloud, Data Cloud
  • Apex (Triggers, Batch, Queueable), Lightning Web Components (LWC), Salesforce Flows
  • Validation Rules, Approval Processes, Declarative Configuration
  • Application & Data Architecture, Sharing & Visibility, Event-Driven Design
  • REST / SOAP Integrations, External System Integrations
  • Git Version Control, Sandbox-Based Development, CI/CD Pipelines
  • Agile / Scrum (2-Week Sprints), Release & Environment Management
  • Client-Facing Stakeholder Engagement, Requirements Workshops
  • Technical-to-Business Communication, Mentoring & Team Leadership

Certification

Salesforce Certified (16):

  • Administrator
  • Sales Cloud Consultant
  • Service Cloud Consultant
  • Experience Cloud Consultant
  • OmniStudio Developer
  • OmniStudio Consultant
  • Platform Developer I & II
  • Application Architect
  • Data Architect
  • Sharing & Visibility Architect
  • Consumer Goods Cloud Accredited Professional
  • Platform App Builder
  • Data Cloud Consultant
  • AI Specialist
  • AI Associate

Timeline

Sr Associate Projects

Cognizant Technology Solutions
10.2022 - Current

Senior Software Engineer

Cognizant Technology Solutions
01.2020 - 11.2022

Salesforce Developer

Cognizant Technology Solutions
08.2016 - 12.2019

Software Engineer

Resilinc Solutions
05.2014 - 08.2016

Bachelor of Engineering - Computer

Pimpri Chinchwad College of Engineering
Ankita Patil