Ankit Sinha
Mumbai
Summary
Senior Executive with overall 15 years of experience in BFSI domain in digital transformation and implementation lifecycle, gained years of expertise in technology evaluation, strategy building & solution design. Provided digital roadmap for future planning by consistently innovating, digitizing, transforming, reengineering technology.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Product Head- Digital Transformation
Mahindra Finance
02.2022 - Current
- Planning and execution of projects through the complete lifecycle from Conceptualization till Implementation for various product segment in Organization (Retail Organization, Corporate Organization, SME, Insurance etc.)
- Managing Online Approval System (OAS) platform for the Mahindra Finance Group.
- Leading SFDC and FinnOne product implementation across various vertical in the Organization, from mapping business requirements, scope management, activity sequencing, resource allocation, risk management, effort & cost estimation and negotiations aligned to pre-set guidelines.
- Integrated payment solutions into the digital lending ecosystem to streamline transactions and improve customer experience.
- Collaborated with cross-functional teams to implement secure and scalable payment processing systems.
- Spearheaded development for Customer journey on Consumer, Personnel loans and Commercial vehicle loans.
- Reviewed user stories and test suits to ensure timely delivery.
- Involved in proposal and proof of concept stages for new applications.
- Monitored team and project status through company standard metrics.
- Authorized review of all project documentation.
- Designed and implemented customer experience across various applications
- Designed and enhanced user interfaces and experiences.
- Maintained high-quality digital output through adherence to international norms.
- Co-ordinating with the internal stakeholders to articulate the business requirements and with the vendor to deliver them in a timely, efficient and best possible manner
- Change Management Lead for Loan Origination System (LOS)
- HRMS (Leena AI-Employee Chatbot, SAP SuccessFactors – Onboarding 2.0)
Associate Vice President - Digital Transformation
MotilalOswal Financial Services Ltd.
01.2020 - 02.2022
- Major Projects Areas – Digital Journey and Transformation Projects
- Collaborated with a 30-person group to develop and implement solution for entire clientbase
- Deployed products from 40+ team members for use in the company's line-of-business applications
- Analyzed 10+ vital business applications to manage overhead expenses, operating efficiencies, and capital allocation
- Spearheaded the adoption of advanced payment gateway solutions, enhancing transaction speed and reliability for online platforms.
- Provided proof of concept by researching about 10+ applications, enabling business and compliance
Project Manager
Umbrella Consulting LLP
11.2012 - 01.2020
- Took charge of several ventures from ideation to requirements gathering and go-live.
- Implemented a comprehensive dashboard for real-time monitoring.
- Managed internet, mobile app, and digital lending projects.
- Revamped design elements to elevate overall customer satisfaction.
- Administered organizational alignment with governmental guidelines.
- Managed all phases of product development.
- Designed payment integration strategies that improved operational efficiency across multiple business units.
- Facilitated clear communication across 10+ teams to align project goals.
- Prioritized feature development by assessing customer value against build effort.
- Worked with development team to create roadmap for new products.
Branch Operations Manager
Religare Securities Ltd.
Mumbai
04.2010 - 10.2012
- Oversaw daily operations of branch, maximising efficiency and service quality to customers.
- Coordinated with HR to recruit, onboard, and mentor new employees, enhancing team capabilities.
- Addressed customer complaints with prompt resolutions, maintaining high retention rates.
- Managed risk assessments and compliance checks, adhering to legal and regulatory standards.
- Managed a team of 25 staff, providing training and development to improve performance.
- Spearheaded technology upgrades, increasing operational efficiency and data security.
Education
PGDBA - Marketting
ITM
Mumbai, MH03.2005
B.Com - Accounts
Lucknow University
Lucknow, UP03.2003
Skills
- Design Thinking
- Program Management
- Digital Transformation
- Customer Experience
- People Management
- Start-ups Setup and Stabilization
Domain
- BFSI
- Digital Journey
- Digital Transformation
- Loans and Lending (LOS)
Languages
English
Proficient
C2
Hindi
Proficient
C2
Certification
- CSPO Scurm Alliance
- PMP Ceritified
- linkedin.com/in/ankitsinhaa
Timeline
Product Head- Digital Transformation
Mahindra Finance
02.2022 - Current
Associate Vice President - Digital Transformation
MotilalOswal Financial Services Ltd.
01.2020 - 02.2022
Project Manager
Umbrella Consulting LLP
11.2012 - 01.2020
Branch Operations Manager
Religare Securities Ltd.
04.2010 - 10.2012
PGDBA - Marketting
ITM
B.Com - Accounts
Lucknow University