ANKIT MATHUR

Recent Projects Snapshot:

Program Manager

• Managing two strategic programs valued at ~USD 5M, aligning delivery milestones with business objectives, and ensuring compliance across all phases.
• Led cross-functional teams of 30+, including Azure Engineers, DBAs, developers, and Ops teams, across onshore/offshore locations, achieving high-impact outcomes under tight timelines.
• Contributed to cloud architecture planning and implementation discussions for a major IT transformation initiative, with ownership of database services including Azure Database, Managed Instances, and Postgres in hybrid cloud environments.
• Promoted cloud adoption and modernization efforts, driving migration of apps and data to Azure and reducing infrastructure costs by 25%.
• Streamlined delivery pipelines using Azure DevOps, Jira, and Agile methodologies, improving backlog clarity and accelerating feature rollouts by 30%.
• Implemented platform operations best practices, including incident/problem/change management, release coordination, and performance monitoring.
• Drove automation and simplification initiatives, reducing manual overhead and enhancing platform reliability and maintainability.
• Built strong client relationships, receiving multiple commendations and maintaining high satisfaction through proactive engagement and transparent communication.
• Mentored and developed team members, conducting performance reviews and fostering a culture of growth, accountability, and technical excellence.
• Collaborated with senior leadership and product teams, shaping strategic roadmaps and ensuring alignment between delivery execution and business priorities.

Onsite Coordinator / Technology Owner

Collaborated with the customer's cloud infrastructure and architecture teams to identify cost optimization opportunities through design improvements and process enhancements. Supported project teams in migrating data and applications to the cloud, contributing to broader public cloud adoption across the department and organization. Partnered with the Product Owner to help renegotiate license contracts, resulting in cost savings of up to 18%.

Key technology components - Azure SQL Server, Azure Managed Instances, and Power BI.

Service Quality and Tickets Dashboards

Led the data engineering workstreams to develop analytical models assessing service quality, using customer feedback and ticket resolution times as core evaluation metrics.

Key technology components – Power BI, MSSQL, Oracle, and Analysis Services.

Technical Lead - Managed Database Services

Led the Database Services portfolio within a Managed Services program, overseeing delivery and performance across multiple client environments. Played a key role in the successful transition of four major projects as part of a large-scale merger between two business divisions, ensuring continuity and minimal disruption during integration.

Key technology components – Microsoft SQL Server, SSAS, SSIS, SSRS, Power BI

Project Snapshots:

Database Administrator for group websites like hindustantimes.com, shine.com, desimartini.com etc. Technologies used - SQL Server, Windows Servers, IIS, Akamai

• Provided 24×7 support with on-call coverage, ensuring high availability and rapid issue resolution.
• Managed 50+ SQL Server instances hosting 150+ databases, including a 4.5TB production database, with consistent performance and uptime.
• Maintained and monitored transactional, snapshot, and merge replications, ensuring data consistency across distributed systems.
• Led SQL Server patching and troubleshooting, resolving user and application-level issues in production environments.
• Scheduled and executed database optimization tasks, improving query performance and system responsiveness.
• Applied query tuning techniques, used SQL Profiler and execution plans to enhance the performance of Windows and database servers.
• Streamlined backup and restore strategies across production and development environments, improving recovery reliability and efficiency.
• Authored and maintained SOPs and runbook for critical processes, supporting both internal teams and client operations.
• Mentored junior team members, grooming SQL starters into confident DBAs through hands-on guidance and structured learning.

Software Developer and support for FMCG major in technologies C#, ASP.Net and SQL Server.

• Managed source codes using version control tools, ensuring easy tracking and revisions.
• Conducted rigorous testing, ensuring minimal bugs at the deployment stage.
• Designed customised software solutions in response to unique client requirements.
• Facilitated user navigation with intuitive interface design.
• Developed user-friendly software by understanding client needs and technology constraints.
• Collaborated with other developers to identify and alleviate software bugs.
• Reviewed, validated and automated testing to improve code quality.

Junior DBA and Software Developer for internet telephony services of the company in technologies SQL Server, Php and Perl.

• Rapidly learned and applied new DBA and Developer skills to enhance daily operations, boosting team efficiency.
• Collaborated with other developers to optimize database design and improve application performance.
• Conducted regular system updates, patches, and backups to maintain stability and minimize data loss.
• Implemented indexing strategies and optimized SQL queries to improve database response times.
• Diagnosed and resolved technical issues, reducing downtime and ensuring seamless operations.
• Automated routine tasks using SQL scripts, increasing team productivity and reducing manual effort.
• Supported capacity planning and managed storage resources to ensure the availability of critical data.