Ankit Kumar Gupta

User Lifecycle Management (User account creation modification & deletion) Using Azure AD, Windows AD, O365, Email Licensing

• Change user profile as the part of mover process.
• Troubleshoot Handoff and access related issues.
• Create/delete VPN account.
• Password reset for new Joiner/user's.
• Assign roles as per requirements Software access for end users.
• Hardware Security key account validation Yubikey 2FA
• Add/remove user in DL/shared Mailbox using exchange online.
• Managing information security Policies and operational procedure
• MFA policies Implementation/modification.
• Enforcing company policies and Procedures related to IAM.
• Documenting IAM processes and procedures
• Software Patch Management using Syxsense
• VDI Machine creation and Management using Citrix.

Understanding of On-prem active directory

• Worked on Azure active directory.
• Managing ID Provisioning Process, and Access for end users.
• Handling escalated support tickets till closure.
• Worked on drives mapping (One drive & shared drive) VPN configuration, Bit locker configuration.
• Collaborate with IT teams to integrate Azure AD with other systems, applications, and identity
• Working as a queue manager and handling emails.
• Providing L1 level support to the end users.
• Outlook setup and configuration, Password reset, Incident management.
• User Creation/Modification Deletion on IAM Tool
• Administer user accounts and access privileges in the organization's identity management system.
• Password reset/ Password vaulting for users on Server.
• Monthly and Quarterly Report Submit to bank.
• Enforcing company policies and procedures related to identity and access management.
• Monitoring user activity in the identity and access management system.
• Reporting on identity and access management system activity.
• Identifying and addressing identity and access management issues.
• Maintaining up-to-date knowledge of identity and access management best practices.

• Understanding of On-prem active directory Worked on Azure active directory.
• Managing ID Provisioning Process, and Access for end users. Handling escalated support tickets till closure.
• Worked on drives mapping One drive& shared drive) VPN configuration, Bit locker configuration.
• Collaborate with IT teams to integrate Azure AD with other systems, applications, and identity
• Working as a queue manager and handling emails. Providing L1 level support to the end users.
• Outlook setup and configuration, Password reset, Incident management.

• ID Provisioning/Deprovisioning Process, and Access for end users.
• Manage calls from end users and resolve issues for tickets.
• Creating and maintaining File Server Folders and security groups
• Performing as mail's coordinator.
• Delete LAN ID for exit users.
• Add and Remove users from DL/Shared mailboxes.
• Managing ID Provisioning Process, developing and implementing new procedures.
• Providing ramp up to new joiners.
• Performing as queue manager and trouble shooter for some issues.
• Performing as mail's coordinator.
• Exchange Operations: Creating/disabling mailboxes, distribution lists, shared mailbox, and other exchange operations for all Publicis & Sapient users worldwide.
• AD Operations: Creating and maintaining File Server Folders and security groups for all Publicis Clients.
• Creation/Disabling NTID for Sapient Users.
• ID Provisioning: Creating and maintaining LAN accounts and email accounts for all Publicis Clients and end-users worldwide.
• MobileIron Operations: Creating/disabling Pin, device Unlock, and Re-provisioning device for Android, IOS and Windows phone users.
• BOX Operations: Updating primary email address for transfer, rename or email address update for all Publicis Clients and end-users worldwide.
• MS TEAM License: To Ensure all mailboxes created on O365 have MS team License through O365 admin portal.

• ● Managing ID Provisioning Process, developing and implementing new procedures.
• Providing ramp up to new joiners. Performing as a queue manager and trouble shooter for some issues.
• Performing as mail’s coordinator. Exchange Operations: Creating/disabling mailboxes, distribution lists, shared mailbox, and other exchange operations for all Publicis & Sapient users worldwide
• AD Operations: Creating and maintaining File Server Folders and security groups for all Publicis Clients. Creation/Disabling NTID for Sapient Users.ID
• Provisioning Creating and maintaining LAN accounts and email accounts for all Publicis Clients and end-users worldwide. MobileIron
• Operations: Creating/disabling Pin, device Unlock, and Re-provisioning device for Android, IOS and Windows phone users. BOX Operations: Updating primary email address for transfer, rename or email address update for all Publicis Clients and end-users worldwide.
• MS TEAM License To Ensure all mailboxes created on O365 have MS team License through O365 admin portal.