Ankush Ankush
PRESTON,Lancashire
Summary
Retail professional with proven success in delivering outstanding customer service and increasing sales. Expertise in operating tills, processing diverse payment methods, and maintaining high standards of stock control and display organization. Skilled in promoting special offers, upselling products, and effectively resolving customer inquiries. Committed to maintaining a clean, safe, and visually appealing store environment while collaborating to achieve sales targets and store objectives.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Retail assistant
Red Tape
Kurukshetra, Kurukshetra
09.2023 - 09.2024
- Rotated stock periodically, reducing instances of expired or outdated inventory.
- Ensured visual merchandising standards with regular display updates.
- Participated in seasonal sale preparations by arranging promotional displays strategically.
- Resolved customer complaints, ensuring satisfaction and repeat business.
- Collaborated with store manager to identify fast-selling products and restock accordingly.
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Delivered excellent customer service by answering queries and providing product information.
System administrator
SR BROTHERS
Ambala, Haryana
10.2024 - 12.2025
- Managed backup systems to ensure data protection and reliability.
- Oversaw user account management, including password resets and access level modifications.
- Streamlined operations through effective database maintenance practices.
- Regularly updated operating systems to maximise functionality and security.
- Managed backup systems for data protection assurance.
- Trained end-users on software usage, enhancing operational smoothness and proficiency.
Education
Bachelor of Science - Software engineering
Kurukshetra university
Kurukshetra 12.2020 - 06.2023
Master of Business Administration - Business
BPP University
Manchester, England 01.2026 -
Skills
- Delivered excellent customer service by assisting shoppers with product enquiries and purchases
- Operated tills and processed cash, card, and contactless payments accurately
- Maintained shop floor standards by restocking shelves and organizing displays
- Promoted special offers and upsold products to maximize sales
- Handled customer queries and resolved complaints in professional manner
- Assisted with stock control, including deliveries, stock checks, and inventory management
- Ensured store was clean, safe, and visually appealing at all times
- Worked effectively as part of team to meet sales targets and store goals
Languages
English
Hindi
Education
Current
Languages
6,6
Affiliations
- Travelling bird
- Gamer
- Bookworm
Timeline
Master of Business Administration - Business
BPP University
01.2026 -
System administrator
SR BROTHERS
10.2024 - 12.2025
Retail assistant
Red Tape
09.2023 - 09.2024
Bachelor of Science - Software engineering
Kurukshetra university
12.2020 - 06.2023