Summary
Overview
Work history
Education
Skills
Websites
Certification
Timeline
Generic
Ankhi Goswami

Ankhi Goswami

Bengaluru,India

Summary

Certified Scrum Master with 12 years of professional experience in Telecom & Insurance domain .Worked as Agile Scrum Master, Business Analyst & Solution Integrator. Having knowledge in Agile Methodology, Scrum & Scaled Agile Framework, SDLC, User Stories, Service Delivery & PI Planning/Increments, Project Management, Requirement Analysis & Business Solution Implementation Support. Expertise in Leading the Scrum team.

Overview

13
13
years of professional experience
1
1
Certification

Work history

Scrum Master

Allstate Northern Ireland
, United Kingdom
07.2022 - 11.2023
  • Managing 3 Scrum Teams who are based out of multi location.
  • Working closely with cross functional team to raise ROI & revenue.
  • Facilitating all mandatory scrum ceremonies like Retrospective, Sprint Planning & Backlog refinement
  • Educating team to identify blockers and solve impediments by their own whichever discussed in Daily stand up.
  • Coaching team on Scrum practices, which resulted improvement estimating 60%
  • Collaborating with dependent teams and resolving if any dependency issue identified.
  • Maintaining Sprint artefacts and reporting metrics including estimation, velocity/progress and team performance
  • Working with PO on Product Backlog & ensure stories are ordered & estimated properly
  • Engaging in PI planning & coordinating with multiple teams working on same product
  • Bridging communication between internal and external stakeholders.
  • Promoting psychological safety and wellbeing creating a safe, trusting, and open environment for the team.
  • Actively engaged in PMO recognition group to launch several events and collaborating with different teams to execute the ideas.
  • A solid understanding of Agile methodologies (Scrum, Kanban, SAFe) & Agile Frameworks.

Senior Network Engineer - Scrum Master

Ericsson
Bangalore
01.2017 - 04.2022
  • Helping team agree on what can be achieved during each development sprint (or other period of time).
  • Helping team continuously make progress on project by making sure each person is working on right tasks, helping to remove any obstacles to team members' progress, and protecting team from distractions.
  • Facilitate daily standups (or daily scrum) as needed. Changing order of items in product backlog.
  • Protect team from over committing and scope creep during Sprint Planning meeting.
  • Participate in Review meeting and capture feedback.
  • Work as administrator of scrum board. Ensure that cards are up to date and scrum tool, Jira software or otherwise, is working well.
  • Regular analysis of burndown charts and other portfolio planning tools to understand what gets built and at what cadence.
  • Aids team by eliminating external blockers and managing internal roadblocks through process or workflow improvements.
  • Helping Product Owner to maintain product backlog.

Senior Network Engineer -Business Analyst

Ericsson
Bangalore
06.2015 - 12.2016
  • Identified process inefficiencies through gap analysis.
  • Coordinated user acceptance testing (UAT)with focus on
    documenting defects.
  • Created Acceptance Criteria, Change Management, Quality Metrics and reporting
  • Recommended improvement based on tracking and
    analysis.
  • Conducted interviews with key business users to collect
    requirement.
  • Identifying Risks and creating mitigation / contingency plans .
  • Delivered multiple type of documents such as- BRD, SDS & Low level service design documentations etc.

Senior Engineer - System Integration & Cloud

Ericsson
Kolkata
05.2014 - 05.2015
  • Launch different Type of EC2 Instances, Configure Security Groups, assigning Elastic IP to Instance.
  • Create Volume and Attached to Instance. Increase volume size on running state. Encrypt volume using AWS KMS.
  • Create Snapshot Backup of Volume.
  • Create AMI Image of Instance. Launching Instance using AMI Image.
  • Transfer AMI one AWS Account to another AWS account.
  • Create VPC with public and private subnet.
  • Configured VPC Peering.
  • Create and Attach S3 Bucket on Linux Systems.
  • Create Load-Balancer (Classic, Application, TCP Load-Balancer) with Port 80 and 443 (Import SSL). Manage Load Balancer on
    AWS.
  • Manage Route53 (DNS Record) .
  • Create Auto-Scaling Group on AWS with auto scaling policy.
  • Configure SNS (Simple Notification Service), SES (Simple Email Service).
  • Configure Elastic Beanstalk.
  • Deployed Cloud Front (CDN) with SSL.
  • Deployed S3 as Web server.
  • Configure RDS (MySQL, MSSQL) with multi-AZ configuration.
  • Successfully configured and deployed EFS (Elastic File System).
  • Deploy AWS Lambda function.
  • Gathering EC2 instance log using AWS Logs and push it AWS CloudWatch.
  • Gathering different types of Logs like AWS VPC Flow Logs, CloudTrail Logs, Load Balancer Logs etc.

RF Engineer

Nokia
Kolkata
04.2011 - 04.2014
  • Responsible for Worst cell analysis & Capacity upgrade plan (GSM,UMTS,LTE).
  • Prepared KPI Acceptance Report & optimized for degraded site/cluster.
  • Optimization activities to improve DCR voice, video, HS, R99, success rate (RAB, RRC), IRAT SR and other contractual KPIs.
  • Parameter Tuning, Neighbor list optimization & Physical Optimization .
  • Prepared resolution for critical alarms & VIP customer complains.
  • Automated daily reports & KPI trends.
  • Worked on new feature testing, expansion of network, software upgrades.

Education

Bachelor of Technology - Electronics & Communication Engineering

West Bengal University of Technology
Kolkata
04.2010

Skills

  • Certified Scrum Master
  • Scaled Agile Framework,KANBAN
  • Coaching
  • Process Improvement
  • Project Management
  • Stakeholder Management
  • Product Backlog Management
  • PI Planning, SaFe
  • Product Delivery & Release management
  • Schedule & Scope Management
  • Tools: Jira & Confluence, Version one
  • SDLC, CI/CD
  • AWS, Linux
  • RAN (2G,3G, LTE,5G), Telecommunication


Websites

Certification

  • Certified Scrum Master ( CSM® ) -Scrum Alliance
  • SaFe 5 Advanced Scrum Master
  • Professional Scrum Master 1-Scrum.org
  • Scrum Fundamentals Certified -SCRUMstudy
  • Ericsson Certified AWS Cloud Fundamental
  • Ericsson Certified Automation Fundamental
  • Ericsson Certified Radio Access Network Associate



Timeline

Scrum Master

Allstate Northern Ireland
07.2022 - 11.2023

Senior Network Engineer - Scrum Master

Ericsson
01.2017 - 04.2022

Senior Network Engineer -Business Analyst

Ericsson
06.2015 - 12.2016

Senior Engineer - System Integration & Cloud

Ericsson
05.2014 - 05.2015

RF Engineer

Nokia
04.2011 - 04.2014

Bachelor of Technology - Electronics & Communication Engineering

West Bengal University of Technology

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