Summary
Overview
Work history
Education
Skills
Certification
Timeline
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Anju Jijin

Basildon,UK

Summary

Detail-oriented professional with expertise in office and administrative support, dispatch and logistics coordination, and event planning. Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook. Skilled in record keeping and data entry, with a focus on efficiency and accuracy. Committed to leveraging skills to enhance organisational productivity and streamline operations.

Overview

12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Post Office Clerk

WHSmith
Basildon, Essex
07.2025 - Current
  • Checked mails for correct postage to avoid any discrepancies.
  • Assisted customers with postal services, resulting in increased satisfaction levels.
  • Helped customers fill out necessary forms correctly, preventing any future issues.
  • Sold stamps and other postal products, contributing towards revenue generation.
  • Processed mails and parcels quickly for timely dispatching.

Dispatch supervisor

C&B (Warehouse & Retail)
London, UK
02.2023 - 06.2025
  • Led daily dispatch operations, coordinated team tasks to ensure timely deliveries.
  • Monitored team performance and conducted coaching for efficiency and morale.
  • Oversaw retail order processing, ensuring accurate picking, packing, and marking of items.
  • Handled customer queries and complaints related to retail deliveries, providing prompt resolutions.
  • Coordinated with the sales team to manage promotional orders and seasonal stock changes.
  • Ensured store shelves and display areas received timely replenishment's from warehouse stock.

Senior Executive Secretary

Indian Community School
Salmiya, Kuwait
02.2021 - 01.2023
  • Served as the primary contact point for staff, parents and stakeholders.
  • Managed student records and schedules in both physical and digital systems.
  • Supported hiring and onboarding of new teachers and care taking staff.
  • Oversaw inventory management and school supplies ordering.

Senior Executive Secretary

Kuwait University
Jabriya, Kuwait
04.2019 - 01.2021
  • Provided general administrative support to academic staff and departments.
  • Responded to emails, phone calls and complaints in a professional manner.
  • Prepared budgets and financial reports using Microsoft Excel.
  • Supervised junior administrative staff to ensure smooth daily operations.

Administrative Coordinator

Green point Pvt Ltd
Sharq, Kuwait
02.2014 - 03.2019
  • Coordinate medical consumable deliveries and stock dispatch logistics.
  • Scheduled delivery staff and ensured on-time completion of health care orders.
  • Maintained records and ensured accurate communication across departments.

Education

Master of Business Administration - Business Administration

University of Calicut
India
07.2007 - 07.2009

Advance Diploma - Computerized Financial Accounting

Accountants Service Society
India
07.2006 - 07.2007

Bachelor of Commerce - Commerce

St. Aloysius College
India
06.2003 - 06.2006

Skills

  • Office & Administrative Support
  • Dispatch & Logistics Coordination
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
  • Record Keeping & Data Entry
  • Event Planning & Scheduling

Certification

  • International Computerized Driving License (ICDL)
  • Accounting Software: Peach Tree, Ex-ngn, DacEasy, Tally

Timeline

Post Office Clerk

WHSmith
07.2025 - Current

Dispatch supervisor

C&B (Warehouse & Retail)
02.2023 - 06.2025

Senior Executive Secretary

Indian Community School
02.2021 - 01.2023

Senior Executive Secretary

Kuwait University
04.2019 - 01.2021

Administrative Coordinator

Green point Pvt Ltd
02.2014 - 03.2019

Master of Business Administration - Business Administration

University of Calicut
07.2007 - 07.2009

Advance Diploma - Computerized Financial Accounting

Accountants Service Society
07.2006 - 07.2007

Bachelor of Commerce - Commerce

St. Aloysius College
06.2003 - 06.2006

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Anju Jijin