Timeline
Work History
Overview
Education
Skills
Summary
Software
Interests

Anju Chacko

London,Wembley

Timeline

Sales Representative - Vijay sales
07.2022 - 06.2023
Assistant Store Manager - General Store
02.2021 - 11.2021
Customer Service Associate - V mart
2020.06 - 2020.12
Goenka Research Institute of Denta Sciences - Bachelor of Dental Surgery, Oral Health
08.2014 - 09.2019

Work History

Sales Representative

Vijay sales
Vadodara, Gujarat
07.2022 - 06.2023
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated new leads through networking and attending industry events.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Achieved or exceeded company-defined sales quotas.
  • Contributed to team objectives in fast-paced environment.

Assistant Store Manager

General Store
Vadodara, Gujarat
02.2021 - 11.2021
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Analyzed customer feedback and implemented strategies to improve customer experience.

Customer Service Associate

V mart
Vadodara, Gujarat
2020.06 - 2020.12
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Overview

3
3
years of professional experience
5
5
years of post-secondary education
5
5
Languages

Education

Bachelor of Dental Surgery - Oral Health

Goenka Research Institute of Denta Sciences, Gandhinagar
08.2014 - 09.2019

Skills

  • Product and Service Knowledge
  • Staff Training
  • Problem-Solving Strengths
  • Training and Development
  • Online Chat
  • Client Development and Retention
  • Educational Opportunities
  • Maintaining Customer Database
  • Qualified Lead Generation
  • Performance Improvement
  • Quote Information
  • Technological Knowledge
  • Microsoft PowerPoint

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Software

MS Word

MS Powerpoint

MS Excel

MS Clipchamp

MS Publication

Interests

Reading

Writing

Singing

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Anju Chacko