Anjneet Kaur
Leicester,United Kingdom
Summary
A dedicated and focused professional with a strong background in customer service and communication. Demonstrates exceptional multilingual abilities and excels in customer handling, ensuring a customer-oriented approach. Proficient in CRM software and MS Office, with proven skills in time management, data organisation, and record keeping. Known for self-motivation, patience, and resilience, capable of working under pressure while maintaining excellent communication skills. Career goals include leveraging language fluency and client consultation expertise to enhance customer satisfaction and operational efficiency. Friendly customer assistant with a knack for creating positive shopping experiences. Excel at resolving customer queries and boosting satisfaction. Improved store layout, leading to smoother operations and happier customers.
Overview
1
1
year of professional experience
Work history
Admin/ Tutor
Bright learning centre
Leicester
03.2025 - 04.2025
- Provides information on vocational courses such as door supervisors, construction, first aid, immigration services, and tutoring classes from year 3 to year 11.
- Organize and maintain CRM office system.
- Maintaining student and staff records by handling attendance, admissions, and documentation.
- Serve as liaison between staff, students, and parents.
- Answering phone calls and sending emails to clients.
- Invigilating in skillful exams.
- Handling billing, invoicing, petty cash, and processing tuitions or fee payments.
- Assist tutors and teaching staff with teaching students.
Nail Technician
Gurleen Makeovers
Kapurthala
07.2024 - 08.2024
- Cleaning, shaping, and polishing nails, including applying nail art and enhancements.
- Applying, repairing, or removing acrylic, gel, or other artificial nail.
- Creating designs, patterns, and embellishments on nails.
- Providing cuticle care by softening, pushing back, and cleaning cuticles.
- Keeping hygiene and sanitation of tools and equipment before use.
- Consulting with customers about their needs and specifications about nail art and types of nails.
- Performed excellent customer service by ensuring positive and relaxing experience for clients.
- Boosted salon's reputation for creativity with innovative nail design techniques, which increased customer base by 10%
Education
BA Hons - business management
De Montfort university
Leicester 09.2024 -
Secondary education - Business Studies, Accountancy, English, Economics
Akal Galaxy Convent school
Punjab, India 04.2020 - 03.2022
Skills
- Multilingual proficiency
- Customer handling and service
- Effective communication
- Pressure management
- Time management
- Self-motivation
- Customer orientation
- Focus and dedication
- CRM software
- Microsoft Office proficiency
- Exam invigilation
- Patience and resilience
- Language fluency
- Client consultation
Languages
English
Punjabi
Hindi
Timeline
Admin/ Tutor
Bright learning centre
03.2025 - 04.2025
BA Hons - business management
De Montfort university
09.2024 -
Nail Technician
Gurleen Makeovers
07.2024 - 08.2024
Secondary education - Business Studies, Accountancy, English, Economics
Akal Galaxy Convent school
04.2020 - 03.2022
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