Anjalina Birdi

Engaged in various departments over a 3 year Business Admin apprenticeship in; HR, Finance, Marketing, Project Management, and Estates

HR:

• Evaluated client business needs and matched customers to appropriate products and resources.
• Inducted new staff and issued uniforms and resources, readying teams for start dates.
• Maintained GDPR compliance through safe, secure customer data handling.
• Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
• Consulted with marketing teams to drive Return on Investment (ROI) within recruitment processes.
• Worked with wider HR teams for consistent application and interpretation of HR policies and processes.
• Conducted meetings with employees to resolve issues including disciplinaries and conflict management.
• Created succession plans and promotion paths for staff.
• Ran payroll processes and updated employee benefits details.

Marketing:

• Contributed to hiring process by interviewing applicants and making recommendations for best-suited candidates.
• Planned and produced marketing deliverables within key strategic objectives.
• Worked within set financial constraints, keeping marketing expenses low.
• Researched competitors pricing and products to inform marketing campaigns.
• Created innovative social media posts and schedules to drive engagement.
• Managed social media accounts, including Facebook, Instagram, Twitter, TikTok and Snapchat.
• Scheduled social media posts using Hootsuite, optimising reach and maximising community engagement.
• Used Photoshop, InDesign and Illustrator to produce engaging visual content.
• Used InDesign and Photoshop to produce print marketing collateral, including flyers and long-form brochures.

Project Management Operations:

• Delivered on projects' key objectives with agreed budgets, timelines and standards.
• Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
• Tracked and communicated project status, timelines and action items from project inception to delivery.
• Defined project scope, milestones and task allocation to establish and maintain clear progress plans.

Estates/I.T

• Oversaw property maintenance, working with various tradesmen to complete repairs.
• Obtained and maintained accurate financial records.
• Gathered property information using reliable sources.

Finance:

• Processed invoices and purchase orders, keeping comprehensive records.
• Tracked and documented expenses to maintain operations within budget.
• Supported team members with asset finance enquiries.
• Supported wider finance team with budgeting and forecasting, statutory reporting and month end processes.
• Worked with finance teams to process invoices, track expenses and manage budgetary documentation.
• Gathered data to create Excel spreadsheets for budget and inventory management.
• Prepared Excel spreadsheets to track banking transactions and financial performance.

Collaborated with diverse departments, gaining valuable insights into recruitment processes and operations.

• Maintained and updated employee files and records.
• Conducted employment and compliance checks.
• Provided general administrative support by organising and improving filing systems and handling postage and shipping related to HR.
• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
• Took meeting minutes and distributed to core staff for effective inter-office communication.
• Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
• Collaborated with different departments to maintain positive rapport and smooth workflow.
• Effectively managed incoming and outgoing mail to maximise office efficiency.
• Oversaw database to maintain updated records and accuracy.
• Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
• Organised filing systems for improved efficiency.
• Managed files in compliance with data protection regulations.
• Produced performance-based presentations in PowerPoint.
• Edited existing PowerPoint slides to enhance the corporate message.
• Created and used PowerPoint presentations to provide summaries and additional information.
• Worked towards exceeding targets agreed on with clients regarding number of candidates placed.