Customer-orientated, strategic-thinking Sales Professional with over 15 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
19
19
years of professional experience
Work history
Sales Manager
Lampton Group(London Borough of Hounslow)
01.2023 - Current
Responsible for both new sales and client retention , sales strategy development and execution.
Retained existing customers and substantially grew customer base, product line and sales volume.
Hired and trained dedicated and high-achieving sales teams.
Interfaced with customers, determined needs, provided recommendations and up-sold services.
Increased year-on-year sales by 30%, implementing strategic business growth and retention initiatives.Exceeded sales goals and improved profitability.
Developed outreach, marketing, and social media plans and strategies to increase market penetration.
Onboarded 8 corporate clients this year.
Monitored sales team performance, providing effective training to help reach revenue and profit targets.
Planned and developed strategies to increase sales territory positioning, exceeding company targets.
Achieved exceptional client satisfaction feedback and ratings.
Generated accurate summaries and YoY growth percentage for accounts.
Carried out sales visits to current and prospective customers.
Created conference and event business plans, motivating and encouraging contribution from sales team.
Produced regular reports with in-depth detail of sales performance.
Associate Director-Recruitment Business
BetterPlace Safety
01.2021 - 01.2023
Managed portfolio of clients with more than 1500 employees(Mid Size Segment) covering various services such as Permanent and Temporary Staffing, HRMS, E-Learning, and Job Board offerings.
Online and in person Product Demo of HRMS & Job Board to multiple stakeholders at CXO level meetings.
Trained recruiters on different Job Boards like Indeed,LinkedIn,etc. and understanding of Job Descriptions.
Pre-screened the candidates and managed Multiple Profiles at the same time and Provided guidance and consultation to both clients and candidates, offering insights and solutions tailored to their unique needs.
Responsible for end to end 360 recruitment cycle of the client from candidate sourcing to billing.
Evaluated Team performance,1-2-1's, coaching and guiding on focused areas of improvement.
Worked on internal CRM tools like Salesforce,Zoho.
Grown the recruitment business by 45% YOY.
Zonal Manager-Job Boards and Recruitment Business
Times Internet Ltd(The Times of India Group)
02.2014 - 01.2021
New Client Acquisition via cold calling, email, phone, LinkedIn, etc. looking to Hire Talent.
Managed the existing relationships.Retention rate improved by 60%.
Given Product Demos and Training of the Online HRMS and Job Boards.(Products-TimesJobs,TechGIg)
Sold events of Hackathons,Job Fairs where clients involved in the complete Hiring event with Times and built the pipelines from scratch.
Consultative selling to prospective clients looking to Hire candidates with Unique skills.
Established budgets for programme activities and controlled expenditure to meet targets.
Grew annual revenue by 55% with targeted sales and marketing strategy.
Managed team of Account Managers, driving performance with motivational strategies to exceed sales targets.
Developed pricing structures based on historical and current trends, competitor activities and supply chain data.
Coordinated and managed paid marketing campaigns on different platforms like Instagram,Facebook,LinkedIn etc carefully overseeing results to deliver maximum ROI.
Organised special sales at specific times to drive customer engagement and move high volumes of products.
NA at London Borough of Bromley Council, LBB, Management, London Borough of BromleyNA at London Borough of Bromley Council, LBB, Management, London Borough of Bromley