Anja Dixon
Aylsham/Norwich,Norfolk
Summary
I am a honest, trustworthy and of good character. Hard working and looking to work within a team and forfil my passion, working with people and my gardening skills. I am willing to attend and undertake more training and keeping everything up-to-date.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Health Care Assistant
Valerie Alston
Erpingham , Norfolk
2022.04 - Current
- Facilitated emotional support sessions for clients and families, utilising active listening and empathetic communication skills to enhance coping during challenging periods.
- Executed thorough cleaning routines using appropriate tools and techniques to uphold hygiene standards.
- Facilitated collaborative teamwork to deliver tailored client care through effective communication and empathy.
- Provided compassionate emotional support to assist clients and family in navigating troubling times.
- Facilitated de-escalation techniques and employed empathetic communication to manage challenging behaviour of dementia-affected individuals without resorting to force or intimidation.
- Foster social interaction within home environments through engaging activities.
- Ensure comfort and safety during daily routines by implementing effective risk management strategies.
- Implemented tailored therapeutic exercises to enhance patient engagement and recovery.
- Craft diverse meal plans using fresh ingredients and advanced culinary techniques to enhance flavour and nutrition.
- Enhance client care by meticulously documenting progress and identifying areas for improvement.
- Administer tailored personal care routines to enhance individual comfort and dignity.
- Facilitated daily task completion while fostering self-confidence and encouraging independent living.
- Implemented protocols to uphold confidentiality and compliance standards in patient care delivery.
- Facilitated washing and dressing utilising effective communication and care techniques to ensure safety at all times.
- Implemented comprehensive safety protocols and conducted thorough risk assessments to guarantee secure living conditions for service users.
- Cultivate supportive relationships with clients by actively listening.
- Document alterations in patient conditions and behaviours to ensure timely communication of concerns to relevant healthcare professionals.
Health Care Assistant
Home Instead - Holt
Holt, Norfolk
2021.07 - 2022.03
- Maintains clean driving licence to uphold compliance with company standards and regulations.
- Facilitate communication channels that promote team interaction. Assist in upholding ethical standards to foster team trust. Support initiatives that enhance team collaboration and efficiency.
- Facilitate clear and appropriate communication with service users and colleagues to enhance interactions and support.
- Monitored adherence to care plan guidelines in user home settings. Assisted in task completion while upholding confidentiality and professional standards. Reacted effectively to emergency situations with initiative and composure.
- Facilitated development of professional relationships to enhance teamwork. Supported evaluation and reporting processes to assist in improving project outcomes. Encouraged regular communication among teams to ensure alignment.
Customer Service Assistant
BP Aylsham
Aylsham , Norfolk
2020.06 - 2021.06
- Provided exceptional customer service to enhance client satisfaction and loyalty. Operated coffee machines efficiently to ensure quality beverage preparation. Assisted in baking processes to deliver fresh products consistently.
- Assisted with food deliveries and adhered to health and safety precautions. Supported stock rotation and conducted date checking. Maintained cleanliness of till operations and engaged in continuous learning to enhance customer care.
Housewife and Mother
Home
Aylsham , Norfolk
2019.08 - 2020.06
- House Wife and mother duties. Self study in mental health
Teaching Assistant
Corpusty Primary School
Corpusty, Norfolk
2019.04 - 2019.08
- Delivered 1-1 support for pupil in lower key stage 2 to address emotional needs.
- Oversee and enhance pupil engagement to maintain secure and conducive learning environment.
- Built positive connections with pupils by exemplifying appropriate behaviour. Addressed individual pupil needs by tailoring support to diverse requirements. Promoted inclusion and acceptance to encourage participation in teacher-led activities.
- Facilitated effective management of pupil behaviour to enhance engagement and support individual learning needs.
- Facilitated pupil comprehension of instructions and completion of literacy and numeracy tasks directed by the teacher.
- Ensured compliance with policies and procedures regarding child protection health, safety, and security.
- Facilitate inclusivity and support diverse needs to empower all pupils in accessing learning opportunities effectively.
- Executed additional duties and activities as assigned by head of school to ensure smooth operational continuity.
Foster Parent Kinship
Norfolk County Council - Norwich
Aylsham , Norfolk
2013.10 - 2017.12
- Provided care for children in foster placements to ensure safety and well-being. Supported individual needs of children through tailored approaches and activities. Assisted in coordination of regular reviews and ongoing training sessions with social workers.
Education
Certification - NLP and level 2 in Counselling
Online
Aylsham 2018.04 - 2018.05
Certification - Different Attachment Styles, Sulihul, Fostering Changes, Challenging Behaviours, Saveguarding Children
NCC Norfolk County Council
Norwich 2014.01 - 2017.05
GCSE or equivalent - Sales Assistant
College in Germany
Bautzen, Germany 1990.09 - 1993.05
Skills
- Healthcare support services
- active listening skills
- Effective communication
- Collaborative teamwork
- Client support
- Flexible scheduling
Certification
- Person Centred Care, July 2021 to February 2022
- Level 2 Counselling skills certificate.
- Driving licence
- Level 2 Certification in principle of Dementia
Languages
English and German - Fluent
Personal Details
- Driver's License: Cars
- Eligible to work in the UK: Yes
- Highest Level of Education: GCSE or equivalent
- Industry: Customer Service, Healthcare, Hospitality & Tourism, Personal Care & Home Health, Retail
Timeline
Health Care Assistant
Valerie Alston
2022.04 - Current
Health Care Assistant
Home Instead - Holt
2021.07 - 2022.03
Customer Service Assistant
BP Aylsham
2020.06 - 2021.06
Housewife and Mother
Home
2019.08 - 2020.06
Teaching Assistant
Corpusty Primary School
2019.04 - 2019.08
Certification - NLP and level 2 in Counselling
Online
2018.04 - 2018.05
Certification - Different Attachment Styles, Sulihul, Fostering Changes, Challenging Behaviours, Saveguarding Children
NCC Norfolk County Council
2014.01 - 2017.05
Foster Parent Kinship
Norfolk County Council - Norwich
2013.10 - 2017.12
GCSE or equivalent - Sales Assistant
College in Germany
1990.09 - 1993.05