Summary
Overview
Work history
Education
Skills
Timeline
Generic

Anita Mulholland

Summary

Detail-oriented manager with extensive experience in clerical, administration, and financial procedures. Proficient in MS Office, including Outlook, Word, and Excel, as well as Library Management Systems and SharePoint. Demonstrates strong organisational skills with a proven ability to prioritise tasks and meet deadlines. Known for accurate data input and quick learning capabilities, coupled with a keen attention to detail and problem-solving skills.

Overview

41
41
years of professional experience
7
7
years of post-secondary education

Work history

Branch Library Manager

Libraries NI
Belfast
07.1998 - Current
  • Staff Management - carry out inductions, training, supervision and appraisals of all staff. Ensure policies and procedures are followed.
  • Customer service - supervise daily delivery and routine procedures of the service. Sign post customers to other departments if necessary.
  • Cash Management - record daily financial transactions and process monthly lodgements. Record and reconcile monthly petty cash transactions. Create invoices for meeting room bookings.
  • Partnerships - promote services and events to encourage participation. Organise relevant promotional posters and flyers.
  • Records Management. Record statistics. Create, maintain, upload and manage files and paperwork for audit purposes.
  • Supplies - order stock, stationery and cleaning supplies and record delivery dates.
  • Inventory - maintain accurate records of furniture and equipment for audit purposes.
  • Premises Management - conduct regular premises checks. Log, record and report any maintenance concerns.
  • Health and Safety - regular testing of fire alarm system and regular fire drills carried out in line with regulations. Ensure annual servicing of equipment is carried out.

Library Assistant

Libraries NI
Belfast
04.1993 - 06.1998
  • Customer services - register new customers and promote the library services available. Assist customers with book selection.
  • Provide IT assistance to customers using computers regarding software packages, internet, emails and printing.
  • Shelve returned book stock and organise books for display.
  • Reserve books for customers as requested.
  • Promote and assist with children's activities including class visits, story-times and craft sessions.
  • Cash Management - process cash transactions for fines, reservations. printing and photocopying. Assist with end of day cash duties and monthly banking reconciliation.

Sales Assistant

Craftswoman Fabrics
Carrickfergus
03.1985 - 03.1993
  • Customer service - assist customers with fabric and accessories selection for home dress-making and curtain making.
  • Cash management - daily cash transactions.

Education

Carrickfergus Grammar School
09.1979 - 06.1984

Rupert Stanley College
Belfast
09.1992 - 06.1993

Rupert Stanley College
Belfast
09.1993 - 05.1994

Rupert Stanley College
Belfast
09.2000 - 05.2001

Skills

  • Experienced in the use of MS Office including Outlook, Word and Excel Library Management Systems and Sharepoint
  • Good organisational skills, accurate data input and ability to prioritise and meet deadlines
  • Experience in clerical, administration and financial procedures
  • Ability to learn quickly, pay attention to detail and good at problem solving

Timeline

Rupert Stanley College
09.2000 - 05.2001

Branch Library Manager

Libraries NI
07.1998 - Current

Rupert Stanley College
09.1993 - 05.1994

Library Assistant

Libraries NI
04.1993 - 06.1998

Rupert Stanley College
09.1992 - 06.1993

Sales Assistant

Craftswoman Fabrics
03.1985 - 03.1993

Carrickfergus Grammar School
09.1979 - 06.1984
Anita Mulholland