ANITA MKIZWANA
Port Alfred,South Africa
Summary
A versatile professional with expertise in applied psychology, social services, and counselling, complemented by strong skills in academic writing and psychometrics. Demonstrates proficiency in technology literacy, MS Office, and data analysis, ensuring quality assurance through effective facilitation and presentation. Adept at conflict resolution and creative writing, with proven capabilities in public speaking and project management. Experienced in office and store management, social media strategy, tender documentation completion, contract negotiation, stakeholder communication, quality control, documentation management, time management, team leadership, resource coordination, risk assessment, client relationship management, problem solving, meeting facilitation and networking. Committed to proactive communication and decision making to drive successful outcomes.
Overview
12
12
years of professional experience
Work History
Assistant Project Manager
Mabhazu Trading and Projects
Kokstad
01.2020 - 12.2025
- Project management
- Entry level admin
- General office support
- Office Clerk
- Staff/Employee Supervisor
- Completed tender documents in line with stipulated requirements
- Liaising with suppliers and service providers
- Quoting for different tender documents
- Managed project documentation, ensuring accurate records were kept for all aspects of the project lifecycle.
- Facilitated communication between project teams and stakeholders, maintaining clear and timely updates.
- Coordinated project activities, scheduling meetings and updating project timelines to meet objectives efficiently.
- Monitored project progress, identifying any delays or issues, and suggested practical solutions to stay on track.
- Contributed to the preparation of project proposals, gathering necessary information and drafting documents.
- Communicated effectively with clients, building positive, professional relationships for enhanced customer loyalty.
- Completed all tasks as instructed by project managers in a timely, efficient and proactive fashion.
- Helped staff with special projects by setting up schedules and organising resources.
- Sat in on meetings, hearings and conferences to document activities.
- Maintained expert knowledge of practical, technical and commercial project aspects for enhanced outcomes.
- Fostered strong relationships with clients, ensuring satisfaction and facilitating future business opportunities.
- Assisted in the negotiation of contracts and agreements with clients and vendors, securing favourable terms.
- Took messages from clients and relayed them to relevant staff promptly.
- Participated in project review meetings, offering constructive feedback and suggestions for improvement.
- Inspired and motivated project teams across multiple sites to achieve quality results against project deadlines.
- Liaised with suppliers and contractors, securing the best quality of work and materials within budget constraints.
- Oversaw the quality control process, ensuring project outputs met the established standards and specifications.
Alumni PAL mentor
South African school of applied psychology
01.2023 - 09.2023
- Assisting students with improving academic skills
- Part time receptionist
- Managing communications
- Supporting learners/teams
- Monitored mentee progress through regular meetings, providing constructive feedback and encouragement.
- Developed student confidence and competence through targeted incentive programmes, increasing student commitment to learning.
- Built and nurtured positive relationships with students, developing trust to enhance academic mentoring success.
- Established a supportive environment, encouraging open dialogue and mutual respect among mentees.
- Organised materials and spaces to support student learning and engagement for optimum learning.
- Provided compassionate pastoral support, enhancing academic, social and emotional growth.
- Facilitated workshops on professional skills enhancement, including communication, leadership, and teamwork.
- Developed diverse instructional and support methods to reach diverse needs and learning modalities.
- Directed students in completing assignments and projects related to subject material.
- Guided mentees through career development plans, tailoring advice to individual aspirations and abilities.
- Listened attentively to student concerns, collaboratively devising mentoring programmes to aid educational and emotional development.
- Led by example, demonstrating professionalism and integrity in all interactions to inspire mentees.
- Fostered a culture of feedback, encouraging mentees to express their views on the mentoring process.
- Trained adult learners in classes, workshops and via remote learning programs.
- Used exceptional communication and relationship-building skills to engage students effectively in development programmes.
- Demonstrated outstanding subject knowledge, adapting teachings to specific key stages for age-appropriate tuition.
- Simplified complex theory through clear, relevant teachings.
- Tutored students in one-to-one and small group sessions to progress learning.
- Collaborated with teaching staff and student support networks to provide care continuity for optimal learning outcomes.
- Promoted lifelong learning and self-improvement, motivating mentees to pursue continuous professional development.
- Coordinated group and individual activities to promote creativity and perseverance in face of challenges.
- Developed resource materials including guides and templates to assist mentees in achieving their personal objectives.
- Created and updated confidential student and employee files, upholding data security and privacy protocols to reduce risks.
- Organised networking events, connecting mentees with industry professionals to expand their professional circles.
- Used established assessment criteria to evaluate student skills and knowledge gaps.
Boutique assistant manager/Manager
Anthology
01.2019 - 12.2019
- Stock taking
- Staff Supervisor
- Garment shopper
- Social Media design and branding
- Marketing
Waitress
Spigadora
12.2016 - 06.2017
Promotions
Smallons Promotions
03.2014 - 03.2016
Education
Matric - Physical sciences
Sparks Estate Secondary School
2012
Gotsec skills training - Assessor training, Facilitator training, Moderator training
01.2025
Business - Business Management, Record Keeping, Present and writing a business plan, Negotiating, Financial Markets and stocks, Ethics, Marketing
Joseph Business School
01.2024
Honours - Applied Psychology, Research thesis topic: How does the English language affect black students in the classroom, Approaches to diversity, Ethics and development in Psychology, Psychometric assessment and interpretation, Research Methodology and theory, Theory and practice of Psychopathology
South African College of Applied Psychology
01.2018
BA - Health Sciences and Social Services, Critical reasoning, Personality theories, Social Psychology, Community work, Counselling skills
UNISA
01.2017
Skills
- Applied Psychology
- Social Services
- Counselling
- Academic writing
- Psychometrics
- Technology literate
- MS Office
- Research
- Report writing
- Data analysis
- Quality assurance
- Facilitation and Presentation
- Conflict resolution
- Creative writing
- Public speaking
- Project Management
- Office and store Management
- Social media and brand strategist
- Completing Tender Documentations
- Contract negotiation
- Project management
- Stakeholder communication
- Quality control
- Documentation management
- Time management
- Team leadership
- Resource coordination
- Risk assessment
- Client relationship management
- Problem solving
- Meeting facilitation
- Networking
- Email handling
- Proactive communication
- Meeting planning
- Decision making
- Online advertising
- Writing reports and proposals
- Sales and marketing strategy
- Advertising and promotions
- Online marketing campaigns
- Global brand marketing development
Custom Section
2017-01-01, Chairperson of Varsity Colleges charity organization - Strategising, implementing and executing charity events as well as entertainment events for students.
References
- Lemmy Ndlovu, +27 (74) 913-9786, Project Manager at Mabhazu Trading and Projects
- Tembisa Ethel, +27 (83) 596-7739, Director at Mabhazu Trading and Projects
- Terry, +27 (72) 898-7043, Owner of Anthology clothing store
- Walter Matina, +27 (11) 717-4137, Thesis supervisor
- Nwabisa Tsefu, +27 (74) 572-7680, Chief on Academics at SACAP
- Lou, +27 (81) 466-9998, Head of Marketing at JBS
Languages
Xhosa
Proficient
C2
English
Proficient
C2
IsiZulu
Advanced (C1)
Timeline
Alumni PAL mentor
South African school of applied psychology
01.2023 - 09.2023
Assistant Project Manager
Mabhazu Trading and Projects
01.2020 - 12.2025
Boutique assistant manager/Manager
Anthology
01.2019 - 12.2019
Waitress
Spigadora
12.2016 - 06.2017
Promotions
Smallons Promotions
03.2014 - 03.2016
Matric - Physical sciences
Sparks Estate Secondary School
Gotsec skills training - Assessor training, Facilitator training, Moderator training
Business - Business Management, Record Keeping, Present and writing a business plan, Negotiating, Financial Markets and stocks, Ethics, Marketing
Joseph Business School
Honours - Applied Psychology, Research thesis topic: How does the English language affect black students in the classroom, Approaches to diversity, Ethics and development in Psychology, Psychometric assessment and interpretation, Research Methodology and theory, Theory and practice of Psychopathology
South African College of Applied Psychology
BA - Health Sciences and Social Services, Critical reasoning, Personality theories, Social Psychology, Community work, Counselling skills
UNISA