Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Anita Lopuszanska

Leven, Beverley

Summary

Seeking a new career path to leverage multifaceted skills.

Adaptable professional with experience in office administration and data entry; running own online shop and social media marketing. Sailing and managing big groups of children; hospitality and leisure.

Enthusiastic and highly motivated individual, with strong organisational skills and customer focused. Positive and energetic. Driven and committed team player.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Recreational assistant

Edu Lettings
Hull, Kingston upon Hull
07.2024 - Current
  • Greeted guests, provided exceptional customer service experience.
  • Set up equipment for various sports-related activities resulting in smooth operations.
  • Managed equipment, ensured proper usage and care.
  • Maintained cleanliness for a comfortable and healthy environment.
  • Assisted customers to ensure satisfaction and comfort.
  • Built positive relationships with clients to encourage continued class attendance.
  • Upheld facility rules, promoted safe practices amongst users.
  • Responded effectively to emergencies, maintained calm environment under pressure.

Shop owner

Wild Dust Creations
Online - Etsy
02.2018 - Current
  • Created hand-printed organic clothing made to order.
  • Completed customer orders with speed and accuracy.
  • Applied positive customer service approach to increase satisfaction levels.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Resolved customer complaints promptly, ensuring customer satisfaction and loyalty.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Implemented effective marketing strategies, attracting more customers into the shop.
  • Managed inventory to ensure optimal stock levels at all times.
  • Introduced new product ranges based on customer preferences, increasing sales revenue.
  • Handled daily administrative tasks including bookkeeping and reporting, keeping accurate records of business performance.
  • Organised seasonal promotions resulting in higher turnover during peak retail periods.
  • Promoted company products and services on social media to increase brand awareness.
  • Enhanced new product awareness by posting engaging images to company websites and social media accounts.

Kitchen assistant

The Koebrug - Scottish Restaurant
The Netherlands
11.2022 - 07.2023
  • Assisted chefs with meal preparations for smoother service during peak hours.
  • Helped in the plating of dishes for enhanced visual appeal and presentation.
  • Assisted in preparation of meals to exact recipes.
  • Improved kitchen efficiency by assisting in food preparation tasks.
  • Unloaded deliveries promptly for immediate storage and use of fresh produce.
  • Kept kitchen areas clean, orderly and well-stocked for smooth service.
  • Maintained cleanliness throughout the kitchen for improved hygiene standards.



Deck hand

Mars - Classic sailing ship
The Netherlands
04.2022 - 10.2022
  • Managed and instructed sailing guests on how to sail and use all the relevant equipment
  • Gained detailed knowledge of all deck and technical operations on board.
  • Maintained smooth operations for vessel navigation by assisting with mooring and docking procedures.
  • Ensured ship's cleanliness by performing regular deck maintenance tasks.
  • Achieved rigorous safety standards by conducting daily equipment inspections.
  • Facilitated effective communication with the captain to ensure operational efficiency.
  • Carried out painting and chipping duties, preserving ship's aesthetic condition.



Quality assurance inspection Officer

Ofted
Bristol
10.2015 - 02.2018
  • Responsible for all communications related to allocated inspections, including inspectors and childcare providers
  • Carried out administrative tasks to support Early Years inspections operations.
  • Carried out quality checks of inspection reports and visits outcome letters
  • Proofread reports
  • Corrected factual errors and posted publication reports
  • Submitted inspections records electronically within contractual timescales
  • Issued reports and cover letters


Education

DJ Program and Hardware Sampling - Music / Arts

Off Centre DJ School
Toronto, Canada
09.2014 - 03.2015

BTEC Subsidiary Diploma in Music Technology - Music / Arts

Newham College
London
09.2011 - 07.2012

Bachelor of Arts - Cultural Studies

School of Humanistic Studies Boleslawa Prusa
Warsaw, Poland
09.2006 - 06.2009

Skills

  • Fitness equipment operation
  • Safety prioritisation
  • Child-Friendly approach
  • Team Leadership
  • Leisure support
  • Group handling
  • Business taxation understanding
  • Returns and refund handling
  • E-Commerce platforms
  • Digital marketing tools
  • Stock management
  • Visual merchandising techniques
  • Marketing savvy
  • Customer Service
  • Financial management
  • Mooring operations
  • Knot tying proficiency
  • Hazard identification
  • Team player
  • Ropes and anchoring
  • Organisational efficiency
  • Food preparation
  • Task prioritisation
  • Food safety
  • Kitchen equipment operation
  • Data entry expertise
  • Microsoft Office
  • Tech-savvy
  • Resolving errors
  • Administrative operations

Affiliations

  • Cooking
  • Sound therapy
  • Traveling
  • Gardening
  • Fitness and sport
  • Montessori and child lead development

Timeline

Recreational assistant

Edu Lettings
07.2024 - Current

Kitchen assistant

The Koebrug - Scottish Restaurant
11.2022 - 07.2023

Deck hand

Mars - Classic sailing ship
04.2022 - 10.2022

Shop owner

Wild Dust Creations
02.2018 - Current

Quality assurance inspection Officer

Ofted
10.2015 - 02.2018

DJ Program and Hardware Sampling - Music / Arts

Off Centre DJ School
09.2014 - 03.2015

BTEC Subsidiary Diploma in Music Technology - Music / Arts

Newham College
09.2011 - 07.2012

Bachelor of Arts - Cultural Studies

School of Humanistic Studies Boleslawa Prusa
09.2006 - 06.2009

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Anita Lopuszanska