Anita Burton
Pilsley
Summary
Detail-oriented professional with expertise in computer proficiency, including Microsoft Office and Outlook, complemented by strong verbal, written, and numerical communication skills. Demonstrates exceptional attention to detail and accuracy in data processing and entry. Possesses robust customer service expertise and problem-solving abilities, supported by excellent organisational skills and time management. Committed to leveraging these competencies to enhance operational efficiency and contribute to team success.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work history
Office Admin
Free Damp Surveys Ltd
2022.10 - 2026.02
- Facilitated general office operations and accounts management in a family-run business.
- Chased outstanding invoices to ensure timely payments.
- Managed invoicing processes to maintain accurate financial records.
- Scheduled work assignments to optimise workflow efficiency.
- Handled emails to address client inquiries and communications.
- Answered phone calls to provide immediate assistance and support.
Receptionist
Rayden Engineering Ltd
2017.09 - 2019.08
- Organised and distributed incoming posts efficiently.
- Managed starters and leavers documentation promptly.
- Oversaw company stationery purchasing to maintain inventory levels.
- Welcomed visitors, delivering exceptional customer service.
- Inputted staff clock cards into spreadsheet for accurate tracking.
- Processed Employer’s Liability insurance requests in a timely manner.
- Calculated weekly pay for on-site employees, ensuring accuracy.
- Managed wage journal and conducted weekly reconciliation in Sage.
Administrator
Spectrum Safety, Chesterfield
Chesterfield
2017.05 - 2017.07
- Executed administrative tasks using Sage 200 during peak operational periods.
- Processed incoming goods and matched delivery notes to corresponding invoices.
- Verified accuracy of prices and entered supplier invoices into Sage 200.
- Scanned customer delivery notes and confirmed order acknowledgements.
- Updated customer pricing and information to ensure data accuracy.
- Checked proofs of deliveries to maintain consistency with orders.
Administrator
Anixter, Chesterfield
Chesterfield
2016.08 - 2017.04
- Managed incoming and outgoing calls to address diverse issues effectively.
- Handled customer email inquiries regarding deliveries and related concerns.
- Processed 2,700 lines of orders daily using internal online system.
- Executed billing for approximately 1,800 orders per day, demonstrating strong numerical skills.
- Organised and scanned invoices and orders for efficient filing.
- Coordinated processing of daily requisitions to ensure timely fulfilment.
Education
IAB Level 1, 2 and 3 - Sage Payroll Management
Avado | Home Learning College
2015.02 - 2017.07
LAO Level 2 - Business and Administration
Vision2learn
2013.04 - 2013.09
City & Guilds Level 1 - ESOL (English for Speakers of Other Languages)
Burton and South Derbyshire College
2012.09 - 2013.06
Webmaster - undefined
ESZI College, Paks
Paks, Hungary 2009.09 - 2010.06
A levels - undefined
ESZI College, Paks
Paks, Hungary 2005.09 - 2009.06
Skills
- Computer proficiency in Microsoft Office and Outlook
- Verbal, written, and numerical communication
- Attention to detail
- Data processing and entry accuracy
- Customer service expertise
- Problem-solving ability
- Organizational skills and time management
References
References available upon request.
Timeline
Office Admin
Free Damp Surveys Ltd
2022.10 - 2026.02
Receptionist
Rayden Engineering Ltd
2017.09 - 2019.08
Administrator
Spectrum Safety, Chesterfield
2017.05 - 2017.07
Administrator
Anixter, Chesterfield
2016.08 - 2017.04
IAB Level 1, 2 and 3 - Sage Payroll Management
Avado | Home Learning College
2015.02 - 2017.07
LAO Level 2 - Business and Administration
Vision2learn
2013.04 - 2013.09
City & Guilds Level 1 - ESOL (English for Speakers of Other Languages)
Burton and South Derbyshire College
2012.09 - 2013.06
Webmaster - undefined
ESZI College, Paks
2009.09 - 2010.06
A levels - undefined
ESZI College, Paks
2005.09 - 2009.06