Anita Bakos
Rochester,Kent
Summary
Accomplished professional with expertise in team motivation, health and safety regulations, and staff management. Demonstrates strong leadership in customer service and order processing, ensuring efficient operations and high-quality service delivery. Committed to fostering a collaborative work environment while pursuing opportunities for career advancement in management roles.
Seasoned professional with focus on leadership and team management. Possessing unique skill set that includes staff development, workflow optimisation and strategic planning. Committed to fostering productive work environments and driving business growth.
Overview
10
10
years of professional experience
Work history
Supervisor
Cafe Nucleus
Rochester, Medway
08.2018 - 09.2025
- Assisted in training new team members on operational procedures and safety protocols.
- Supported management in implementing new processes to improve operational efficiency.
- Coordinated scheduling and allocation of tasks among team members to enhance workflow.
- Oversaw daily activities to ensure adherence to company standards and policies.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Coordinated with other supervisors to maintain consistency across shifts.
- Worked closely with management to manage staff levels and allocate resources for production plans.
Sous chef
Brettingtons
Rochester, Medway
10.2015 - 07.2018
- Oversaw daily kitchen operations, ensuring high standards of food quality and safety.
- Assisted in maintaining cleanliness and organisation of kitchen equipment and workstations.
- Coordinated with front-of-house staff to ensure seamless service during peak dining hours.
- Resolved kitchen issues promptly, maintaining a positive atmosphere amidst high-pressure situations.
- Collaborated closely with front-of-house team, ensuring seamless service delivery.
- Worked under pressure during peak hours whilst maintaining composure and efficiency.
- Supervised daily food prep operations, ensuring consistency across all dishes served.
Skills
- Team motivation
- Health and Safety regulations
- Staff management
- Customer Service
- Team Leadership
- Order processing
Timeline
Supervisor
Cafe Nucleus
08.2018 - 09.2025
Sous chef
Brettingtons
10.2015 - 07.2018