Hi, I’m
ANISUR RAHMAN
Customer service
Stepney green,London
Summary
Experienced and customer-focused Restaurant Customer Service Staff member with a proven track record of delivering exceptional service in fast-paced dining environments. Skilled in effective communication, time management, and conflict resolution, ensuring smooth operations and guest satisfaction. A dedicated team player with a keen attention to detail and a commitment to upholding the highest standards of hospitality.
Overview
3
years of professional experience
2
Languages
Work History
Cardamom
Customer service staff
1 2023 - 5 2024
Job overview
- Experienced Restaurant Customer Service Staff dedicated to providing exceptional dining experiences, ensuring guest satisfaction through personalized service and attention to detail.
Spice House Restaurant
Bartender
12.2023 - 01.2024
Job overview
- Experienced bartender adept at crafting cocktails and providing top-notch customer service in a fast-paced environment.
Saudi German HospitalDubai, Al Barsha
Filling Clerk
01.2021 - 08.2022
Job overview
- Responded to internal and external requests for information.
- Established strong working relationships with team members, contributing to an effective and productive work environment.
- Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
- Tracked file removals and coordinated on-time returns.
Education
Secondary School Certificate
University Overview
Group: Commerce
Higher Secondary School Certificate
University Overview
Group: Commerce
Skills
Key stakeholder relationship building
Customer RMA management
Sales closing
Record preparation
Document Control
Problem-Solving
Customer Relations
MS Office
Office equipment proficiency
Customer Service
Microsoft Exchange
Documentation
Multi-Line Phone Systems
Team Collaboration
Microsoft Outlook
Data Collection
Calm Under Pressure
Call Management
Multitasking Abilities
Work Prioritization
Complaint Investigation
Product Education
Document and Records Management
Customer service orientation
Complaint resolution
Goal Setting
Decision-Making
[Language] Fluency
Written Communication
Payment Processing
Problem-solving aptitude
Sales Transactions
Customer Focus
Personal Information
- Passport Number: EG318065
- Passport Date Of Issue: 07/22/20
- Passport Expiry Date: 07/21/25
- Blood Group: B+
- Date of Birth: 05/04/02
- Gender: Male
- Nationality: Bangladeshi
- Marital Status: Single
Disclaimer
I declare that the information provided in this CV is accurate and truthful to the best of my knowledge.
Timeline
Bartender
Spice House Restaurant
12.2023 - 01.2024
Filling Clerk
Saudi German Hospital
01.2021 - 08.2022
Customer service staff
Cardamom
1 2023 - 5 2024
Secondary School Certificate
1 2018
Higher Secondary School Certificate
1 2020