ANISH JOSEPH
Manchester
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work history
Warehouse Operative
IBCO
MANCHESTER
01.2022 - Current
- Resolved complaints by ensuring appropriate and timely compensation, boosting customer satisfaction levels.
- Maximised sales revenue growth by successfully identifying and capitalising on cross-selling opportunities.
- Offered professional, efficient point-of-sale service to minimise queuing time and maximise customer satisfaction.
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Supported continuous improvement initiatives, collecting customer feedback to inform future business processes.
- Offered detailed product and service advice based on customer needs.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Kept accurate electronic records of received and distributed merchandise.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
LOGISTICS AND PRODUCTION SUPERVISOR
SEAMARK PLC
MANCHESTER
12.2018 - 01.2022
- Customer satisfaction is the primary goal.
- Planning and organizing the daily work for the smooth flow of work
- Used production trackers to generate performance reports and data.
- Monitoring and ensuring the finished products are moved to the warehouses and sited
- Preparing reports for the sited products
- Liaising with production manager and warehouse manager
- Ensuring the stocks are safely loaded and unloaded from the delivery vehicles/containers.
- Owned delivery of production tasks and projects, completing to agreed standards.
- Controlled and requisitioned raw material inventory to prevent shortages.
- Supervised all production phases, from design and development to timely manufacture and dispatch.
- Inspected incoming materials to verify quality and quantity with order information.
- Set and revised production schedules, adapting to changes in purchasing trends and company priorities.
- Investigated quality, safety and productivity issues, implementing corrective action to prevent recurrence.
LOGISTICS OFFICER
Mansa group of companies
Angola, South Central Africa
12.2011 - 12.2016
- Experience in end to end management of import ,logistics and documentation activities, dealing with the customs brokers and cost management
- Procuring, checking and arranging the relevant documents of the shipments. Submission of final files to customs, shipment tracking, Port arrival, tracking timely pull out of the containers
- Duty payments, checking and closing of the final documents from customs and final file closing. Dealt with suppliers through emails and phone.
- Timely procurement of original documents and made claims with suppliers in case of delay in documents
- Closely monitoring the ETA's, prioritized the files and submits the files to customs. Calculation and payment of import duties on time
- Receiving duty requisitions from customs and made payments on time. Checking with warehouse managers regarding the offloading as well as the shortage of the products
- Generated different reports for performance review and analysis.
- Escalating the shortage issues to the top management and make claim with the supplier. Monitored logistical expenses to keep operating costs low.
- Developed standard operating procedures and scheduling/shipping practices for efficiently carrying out logistics activities
- Calculation of import duty based on product
Education
Master of Business Administration - Finance and Marketing
Nehru College of Management
Coimbatore,Tamilnadu,India 05.2009 - 05.2011
Bachelor of commerce - Commerce
Marian College of management studies
Kuttikanam,Kerala,India 07.2006 - 03.2009
Skills
- Logistical planning
- Quality Assurance
- Supply chain management
- Shipping and receiving
- Microsoft Office
- Complaint handling
- Customer sales support
- Administrative support
- Order processing
- Problem solver
- Flexible
- Time management
- Team player
- Customer-focused
- Communication skills
- Leadership
- Multilingual
Languages
English
Fluent
Malayalam
Native
Hindi
Fluent
Tamil
Fluent
Portuguese
Intermediate
Timeline
Warehouse Operative
IBCO
01.2022 - Current
LOGISTICS AND PRODUCTION SUPERVISOR
SEAMARK PLC
12.2018 - 01.2022
LOGISTICS OFFICER
Mansa group of companies
12.2011 - 12.2016
Master of Business Administration - Finance and Marketing
Nehru College of Management
05.2009 - 05.2011
Bachelor of commerce - Commerce
Marian College of management studies
07.2006 - 03.2009
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