ANISA SARWAR
Huddersfield,WBK
Summary
Motivated and dedicated Care Assistant with extensive hands-on experience in providing compassionate care to elderly clients. Proven ability in managing daily activities such as dressing and feeding, preparing meals, administering medication, and maintaining hygiene. Committed to providing high-quality care and strong interpersonal skills makes an invaluable asset in role as a Care Assistant. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Home Care Assistant
Mrs. Zainab Bibi
01.2023 - 12.2023
- Excelled in delivering personalized care and support
- Assisted with mobility through hoisting and managing daily activities
- Helped in dressing and feeding, preparing meals, administering medication, and maintaining hygiene
- Supported social interaction by accompanying client on social visits and medical appointments.
- Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Supported dietary needs through meal preparation and assistance with feeding when necessary.
- Demonstrated cultural sensitivity by respecting individual beliefs, preferences, and values when providing care services.
Customer Service Cashier
SANAM
01.2023 - 10.2023
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained clean and organized workspace, promoting a welcoming environment for customers.
- Met customer service goals and exceeded customer expectations.
- Balanced cash registers accurately at end of each shift, minimizing discrepancies and errors.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Promoted positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Primary/Secondary School English Teacher
Divisional Public School
01.2018 - 02.2022
- Planned lessons to target subject weaknesses and build skills within strengths
- Taught students remotely through live video sessions on Zoom
- Managed pupil behaviours and set firm boundaries to facilitate efficient lessons
- Encouraged parental involvement with extra-curricular learning, accelerating student progress.
- Contributed to school-wide initiatives aimed at improving overall academic achievement and fostering love of learning among students.
- Enhanced students'' critical thinking abilities through use of engaging literary analysis activities.
- Maintained positive classroom environment by proactively addressing behavioural issues and promoting mutual respect among students.
- Developed strong relationships with parents, fostering open communication and increased parent involvement in their child's education.
- Promoted culture of inclusion, respect and collaboration in classroom.
Education
Bachelor of Education (B.Ed.) -
Allama Iqbal Open University
09.2016
Bachelor of Arts -
Bahauddin Zakariya University
07.2014
Skills
- Social Care
- Counselling
- Project Management
- Communication and Presentation
- Team Leadership
- Housekeeping
- Personal Hygiene Assistance
- Recreational Activities
- Care Plan Management
- Behavioural Management
- Problem-solving abilities
- Multitasking
Volunteer Experience
Provided physical and emotional support to elderly residents, improving community integration and quality of life., Collected donations and sorted out quality items for resale or immediate community use., Supported community outreach efforts to bring in new volunteers and individuals needing assistance., Created content for charity social media channels to build community engagement.
Languages
Punjabi, Urdu
Native language
English
Intermediate
B1
Timeline
Home Care Assistant
Mrs. Zainab Bibi
01.2023 - 12.2023
Customer Service Cashier
SANAM
01.2023 - 10.2023
Primary/Secondary School English Teacher
Divisional Public School
01.2018 - 02.2022
Bachelor of Education (B.Ed.) -
Allama Iqbal Open University
Bachelor of Arts -
Bahauddin Zakariya University
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