Anisa Samiha
Sunderland
Summary
Results-driven senior paralegal with a focus on organizational excellence and goal achievement through meticulous planning and prioritization. Offers specialized legal assistance, enhanced by strong time management and problem-solving skills. Established history of building effective relationships with clients and team members. Currently positioned at Winn Solicitors, holding a master's degree in law and extensive experience in the field.
Overview
7
7
years of professional experience
11
11
years of post-secondary education
Work history
Senior Paralegal
Winn Solicitors
Newcastle upon Tyne
2023.11 - 2026.03
- Drafted and analysed legal documents including pleadings, agreements, and correspondence to ensure accuracy and relevance.
- Utilised technology systems such as Proclaim to manage time effectively and organise tasks while handling confidential data in compliance with SRA regulations.
- Conducted legal research to gather information on statutes, regulations, legal articles, and case law.
- Managed a caseload of over 150 clients, communicated with clients to gather information, and provided updates to ensure understanding of the legal process.
- Assisted in organising exhibits for trial preparation and coordinated witnesses to ensure readiness.
- Executed administrative tasks related to billing and invoicing to ensure accuracy and timely processing.
- Explored alternative dispute resolution methods to reduce court appearances.
- Demonstrated respect and willingness to help wherever needed.
Sales Representative
TK Maxx
Sunderland
2022.11 - 2023.01
- Memorised product information to assist customers effectively.
- Adjusted work hours during peak times to meet business needs.
- Welcomed customers promptly to enhance service quality.
- Processed sales exchanges and refunds efficiently to minimise wait times.
- Supported promotional activities by organising displays and communicating offers to customers.
- Collaborated with team members to achieve sales targets and store objectives.
Customer advisor
Concentrix
Remote
2021.07 - 2021.09
- Engaged with clients in a courteous and professional manner.
- Assisted in resolving client complaints by following established guidelines and directing complex inquiries to team leaders.
- Fostered positive relationships with clients through dedicated efforts to build rapport.
Retail Assistant
The Works Ltd
Sunderland
2020.10 - 2021.07
- Operated cash registers with accuracy and processed cash and card transactions.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
Customer Assistant
Tesco PLC
Sunderland
2019.07 - 2019.10
- Followed policies and procedures to ensure compliance.
- Provided assistance to customers in selecting products and addressing queries.
- Operated checkout tills accurately, processing transactions and managing payments efficiently.
- Supported operations during busy periods, including holidays and sales events, to enhance service levels.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
Education
Master in Law - Law
University of Northumbria at Newcastle
Newcastle Upon Tyne 2019.09 - 2023.09
A-Levels - Sociology, History, Law
Southmoor Sixthform
Sunderland 2017.09 - 2019.07
GCSEs -
Southmoor Academy
Sunderland 2012.09 - 2017.07
Skills
- Technical Skills and Certification: Proficient in using Proclaim case management software, Westlaw UK Basic Certification, Lexis Library Foundation Certification Skilled in MS Office Suite: Microsoft Outlook, Word, Excel, Access, and PowerPoint
- Problem-solving
- Legal citation knowledge
- Drafting pleadings
- Case Management
References
References available upon request.
OTHER EXPERIENCE
- The Student Law Office | University of Northumbria at Newcastle September 2021- May 2022
- Participated full-time in the Student Law Office during my third year as part of my degree program.
- Developed skills in drafting legal documents, including research reports and client care letters.
- Conducted client interviews, provided legal advice, and demonstrated strong attention to detail by listening carefully to clients and recording key information.
- Exhibited excellent verbal and written communication skills, building rapport with clients while maintaining a professional relationship.
Affiliations
- Baking
Languages
Bengali
Intermediate
Timeline
Senior Paralegal
Winn Solicitors
2023.11 - 2026.03
Sales Representative
TK Maxx
2022.11 - 2023.01
Customer advisor
Concentrix
2021.07 - 2021.09
Retail Assistant
The Works Ltd
2020.10 - 2021.07
Master in Law - Law
University of Northumbria at Newcastle
2019.09 - 2023.09
Customer Assistant
Tesco PLC
2019.07 - 2019.10
A-Levels - Sociology, History, Law
Southmoor Sixthform
2017.09 - 2019.07
GCSEs -
Southmoor Academy
2012.09 - 2017.07