Anisa AbduIahi-Bendada
Summary
Risk and Governance-focused professional with experience supporting internal audit, control evaluation, and operational risk assessment within regulated and multi-sector environments. Strong working knowledge of ISO 27001 risk management principles, control design and effectiveness testing, remediation tracking, and audit documentation. Background in Clinical Psychology provides advanced analytical capability, structured risk assessment discipline, and evidence-based reporting under regulatory frameworks. Experienced in identifying control weaknesses, strengthening governance processes, and improving audit readiness. Progressing toward professional certification aligned with enterprise risk and governance frameworks to further develop expertise in control assurance and risk oversight.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Risk analyst
Contract
2025.01 - Current
- Supported teams in conducting structured risk assessments and control reviews in pharmaceutical and sustainability-focused environments.
- Assisted in evaluating control design and effectiveness through walkthroughs and evidence testing to enhance audit readiness in regulated settings.
- Helped identify weaknesses in cross-functional process controls and proposed targeted control testing strategies to improve compliance and documentation accuracy.
- Monitored incidents, nonconformities, and remediation actions to ensure timely corrective actions and visibility of risks.
- Facilitated workshops to enhance understanding of control ownership and accountability, thereby reducing operational ambiguity.
- Guided team members on documentation standards and control testing techniques to improve consistency and expedite onboarding processes.
Project Coordinator
Freelance
2020.01 - 2025.08
- Performed operational risk analysis across delivery workflows to identify process inefficiencies and control weaknesses
- Designed and implemented internal control measures to mitigate communication and execution risks
- Produced structured governance reports to support decision-making and stakeholder transparency
- Maintained documented procedures and accountability tracking aligned with assurance principles
- Facilitated cross-functional workshops to clarify risk ownership and strengthen process oversight
Lead Customer Operations
Medicines Online, UK
2021.09 - 2023.02
- Supported internal audit activities within a regulated pharmaceutical environment, assisting in audit planning, evidence collection, and control walkthroughs
- Conducted operational risk assessments across core business processes, identifying control weaknesses and remediation gaps
- Reviewed SOPs and governance documentation to ensure alignment with compliance and regulatory standards
- Assisted in evaluating control design and operational effectiveness across administrative and workflow systems
- Tracked corrective actions and monitored remediation progress to strengthen audit readiness
- Analysed case trends and root causes to reduce recurring process errors and compliance risks
- Contributed to structured quality review processes to enhance documentation consistency
Trainee Occupational Psychologist
Oreedoo
2022.09 - 2023.02
- Assisted in conducting organisational risk assessments regarding workload behaviour and operational practices.
- Supported the production of structured reports detailing risks and recommendations for improvements.
- Helped apply evidence-based frameworks to evaluate performance, workload, and systemic risk factors.
- Collaborated with stakeholders to identify and address risk patterns affecting organisational effectiveness.
Assistant Psychologist / Research Assistant
University placement
2020.08 - 2022.07
- Assisted in maintaining governance-aligned documentation within regulated and ethical frameworks.
- Supported the analysis of qualitative and quantitative data to identify systemic and operational risk indicators.
- Facilitated compliance with data protection and confidentiality requirements.
- Contributed to process documentation and structured reporting for oversight review.
Operations Executive
Trouva
London
2018.01 - 2020.01
Education
MSc - Clinical Psychology
Université Constantine 2- Abdelhamid Mehri
08/2022 - 04/2023
BSc - Psychology
Université Constantine 2 - Abdelhamid Mehri
08/2016 - 04/2021
Foundation Degree in Arts - Architecture
University of East London
2017.01 - 1 2018
Foundation Degree in Science - science
Barking and Dagenham College
Romford 09/2015 - 06/2016
Skills
- Operational risk identification & assessment
- Control design, review & testing
- Policy implementation & monitoring
- Regulatory compliance awareness
- Audit support & evidence documentation
- Risk & compliance reporting
- Incident & issue tracking
- Process improvement & gap analysis
- Stakeholder communication
- Internal control evaluation
Certification
- 2026 ISO 27001 Foundation at Advisera
- 2026 ISO 27001 Internal Auditor at Advisera
- 2024 Intro to Data & SQL at Code First Girls
- 2026 CRISC at Planned
Timeline
Risk analyst
Contract
2025.01 - Current
Trainee Occupational Psychologist
Oreedoo
2022.09 - 2023.02
Lead Customer Operations
Medicines Online, UK
2021.09 - 2023.02
Assistant Psychologist / Research Assistant
University placement
2020.08 - 2022.07
Project Coordinator
Freelance
2020.01 - 2025.08
Operations Executive
Trouva
2018.01 - 2020.01
Foundation Degree in Arts - Architecture
University of East London
2017.01 - 1 2018
MSc - Clinical Psychology
Université Constantine 2- Abdelhamid Mehri
08/2022 - 04/2023
BSc - Psychology
Université Constantine 2 - Abdelhamid Mehri
08/2016 - 04/2021
Foundation Degree in Science - science
Barking and Dagenham College
09/2015 - 06/2016